This looks like a sales pitch to a business, which are the people whose consent is necessary for employment. I doubt the tech is as good as the sales pitch — it never is.
Or do you mean the consent of the people who would be calling these lines, expecting a human? For most of my adult life, the default on customer support lines has either been "press 1 for foo, press 2 for bar", and when you get to an actual human, the human is limited to following a script instead of using their own judgement. In the "GOFAI" sense of "AI", back then was the script itself was an AI, and the human operator just a voice-to-if-statement shim.
alexjomes · 8h ago
Just checked out the site, looks like a voice AI agent SaaS. Feels like classic marketing for their product. Gotta say, the site’s pretty sleek though. Not sure why they dropped it here though — doubt they’re gonna get many users from this place.
This looks like a sales pitch to a business, which are the people whose consent is necessary for employment. I doubt the tech is as good as the sales pitch — it never is.
Or do you mean the consent of the people who would be calling these lines, expecting a human? For most of my adult life, the default on customer support lines has either been "press 1 for foo, press 2 for bar", and when you get to an actual human, the human is limited to following a script instead of using their own judgement. In the "GOFAI" sense of "AI", back then was the script itself was an AI, and the human operator just a voice-to-if-statement shim.