How to Alienate Your Users: A guide for responding to open source help requests

Comments (3)

NoahZuniga · 5h ago

This post is """inspired""" by an experience the author had with a github maintainer. The github issue: https://github.com/shinyorg/shiny/issues/1533

The maintainer was respectful and helpful. They responded the same day the issue was made and diagnosed and explained the issue without even receiving a proper reproducible build link. They then answered follow up questions. What an amazing maintainer!

The author of this article is truly an asshole.

collingreen · 3h ago

This isn't the flex you think it is. You don't appear to be the righteously aggrieved innocent you're trying to portray, and this is isn't a good example of an open source maintainer being an asshole. I think it's best to take this one down and rethink a bit.

vimredo · 5h ago

Did people forget that first impressions are important? I'm not reading your article if the first thing I see is an AI-generated image.

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How to Alienate Your Users: A guide for responding to open source help requests

Comments (3)