Delta Struggles with Elite Overproduction

4 nis0s 7 7/26/2025, 5:07:54 PM fortune.com ↗

Comments (7)

qchris · 15h ago
> For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing.

I wish these disclaimers went upfront, the way a newspaper by-line would have been. I've never engaged much with Fortune anyway, but this makes me much less interested in doing so moving forward--if I wanted to know what an LLM thought of airport lounge crowding, I could ask one myself.

42772827 · 9h ago
So that's why it seemed to say the same thing over and over again.
nis0s · 17h ago
Honestly, it sounds less like a problem with “elite overproduction”, and more a problem of a society lacking imagination and creativity to divert resources in efficient ways.

It’s especially appalling that a company service meant to sell experiences is literally complaining about too many people having too much money. What the fuck are they paying their MBAs for, to create spin? Come up with services and products and experiences to sell, you numpties!

PaulHoule · 17h ago
Articles about the airport lounge are popular precisely because so many people are interested in the airport lounge.

Personally I'm much more interested in issues that people don't talk about -- such as the "scope clause" that keeps aircraft like

https://en.wikipedia.org/wiki/Embraer_E-Jet_E2_family

out of American skies. Smaller airports are served only by crappy 50-seat jets that manufacturers no longer make. If they could upgrade to 70-90 state-of-the-art jets they could provide a cheaper and more attractive service that would fill the seats. Most organizations in my town rate the "quality of the airport" as the worst challenge they have in their environment.

Real elites fly on private jets. You can cross the pond faster in one of these

https://en.wikipedia.org/wiki/Gulfstream_G650/G700/G800

than you can on a 7(7|8)7.

stockresearcher · 10h ago
I assume that you mean American carriers aren’t using the linked Embraer, because Porter flies it between the US and Canada a lot. For example, their LAX/Toronto route as well as most if not all of their routes from Toronto to Florida.

They generally only use their De Havilland turboprops if the flight operates out of Billy Bishop instead of Pearson. The advantage of Billy Bishop is that you can literally walk to the Rogers Centre or the CN tower in less than 20 minutes from Billy Bishop, so that’s a decent trade off.

nis0s · 14h ago
In general, I think the “private jet” model is useful for figuring out how to develop different experiences for people with different needs or resources.

I don’t care about airport lounges per se, but more about the lack of imagination from service providers and experience sellers. It’s not a problem that more people have more money to spend! Figure out how to separate them from it.

PaulHoule · 12h ago
Isn't there a contradiction between luxury experiences being personalized and luxury experiences being legible as luxury experiences? That is, something that is private doesn't put you on display as a luxury consumer.

I've read a lot about luxury car, watch and other brands that make ultra-rich customers jump through hoops, other than financial, to prove themselves to be worthy to buy their most wanted products. Makes no sense to me -- luxury for me is spending my money and being served, but hey, I'm not ultra-rich.

I've also read that luxury brands have resisted selling their wares online, I mean, they assume that if you want their products you're going to go to their intimidating stores on 5th Avenue.