I got into a situation a couple of years ago with Google over a few dollars when I terminated my paid GSuite account. It was impossible to contact them to settle the balance. They kept sending emails from a Google-branded department that was clearly outsourced. The process was literally Kafka-esque.
Didn’t manage it in the end. Ended up going to collections who happily listened and cancelled the debt.
I was a happy paying email customer of many years.
I now am sworn never to enter any kind of relationship with Google, and encourage to do the same.
Fade_Dance · 1h ago
Currently going through this with Reddit. Their appeal process is to submit a form which may or may not be processed, and there is zero feedback for the user. Common advice is to submit the form daily.
I have submitted it 200 times over the past year. I know that it probably just goes into a black void, but it is apparently the official review process, and I am 100% sure there were no rule violations (I was flagged for responding to new threads too quickly and reposting the same educational link a few times because I was answering the same sort of question). It's cruel really. Somehow they made something even worse than the Google approach. Presumably tens of thousands of users are wasting time every single day doing this.
Like others have said, most tech companies are like this and it's unacceptable, even if users are the product.
nerdsniper · 2h ago
I encrypt so much of the stuff I upload to google drive or email. In my case, more because my filetypes and contents tend to trigger malware detection (even though literally none of it is malware or even security research).
Stories like this are why I do it. I don’t know when something is going to get flagged - NSFW or otherwise. I really should de-google and I mean to. Buts its a daunting project for the email address I’ve had since 2004 (my email is now old enough to drink in USA).
_rm · 1h ago
Good public warning.
But still, "unzip random NSFW content onto Google Drive" doesn't sound risk free does it
josephcsible · 36m ago
It doesn't sound risk free, but in a reasonable world, the risk would just be accidentally downloading a virus or something and having to wipe your PC, not being unpersoned for life by Google.
andrewinardeer · 54m ago
Not surprised.
Google clearly states CSAM is forbidden on their platform.
The user stored CSAM on Google Drive. Regardless whether it is for academic research or not - which in this case, it wasn't. It was for training a model.
Do you really think Google wants to be on the front page of the newspaper saying it allows users to store CSAM?
The user has been caught off guard and that's on them.
And yes, you're not safe either if you store CSAM on Google. Who in their right mind thinks they are?
Edit: Grammar
No comments yet
isaacremuant · 2h ago
I know. They've been doing this for ages. It's very hard to convince people something like this can happen to them until it does.
Didn’t manage it in the end. Ended up going to collections who happily listened and cancelled the debt.
I was a happy paying email customer of many years.
I now am sworn never to enter any kind of relationship with Google, and encourage to do the same.
I have submitted it 200 times over the past year. I know that it probably just goes into a black void, but it is apparently the official review process, and I am 100% sure there were no rule violations (I was flagged for responding to new threads too quickly and reposting the same educational link a few times because I was answering the same sort of question). It's cruel really. Somehow they made something even worse than the Google approach. Presumably tens of thousands of users are wasting time every single day doing this.
Like others have said, most tech companies are like this and it's unacceptable, even if users are the product.
Stories like this are why I do it. I don’t know when something is going to get flagged - NSFW or otherwise. I really should de-google and I mean to. Buts its a daunting project for the email address I’ve had since 2004 (my email is now old enough to drink in USA).
But still, "unzip random NSFW content onto Google Drive" doesn't sound risk free does it
Google clearly states CSAM is forbidden on their platform.
The user stored CSAM on Google Drive. Regardless whether it is for academic research or not - which in this case, it wasn't. It was for training a model.
Do you really think Google wants to be on the front page of the newspaper saying it allows users to store CSAM?
The user has been caught off guard and that's on them.
And yes, you're not safe either if you store CSAM on Google. Who in their right mind thinks they are?
Edit: Grammar
No comments yet