Duolingo CEO tries to walk back AI-first comments, fails

425 Improvement 296 5/26/2025, 6:14:09 PM htxt.co.za ↗

Comments (296)

lolinder · 1d ago
My wife quit Duolingo the week before this announcement after years of watching Duolingo prioritize attention manipulation over learning. She had a nearly 6-year streak and was on the paid version at the time, but realized that it wasn't actually helping her learn any more: she'd at some point begun maintaining a streak just for the sake of maintaining a streak.

The best documentation for Duolingo's decline is this article from a few years ago [0]. It's a piece by Duolingo's CPO (who was a former Zynga employee) where he discusses at length how Duolingo started using streaks and other gamification techniques to optimize their numbers. He has a lot to say about manipulating users into spending more time with them, but in the entire piece he barely even gives a token nod to the supposed mission of the company to help people learn. The date he cites for the beginning of their efforts to optimize numbers pretty closely correlates to my sense for when my wife began to complain about Duolingo feeling more and more manipulative and less and less useful.

This past month they finally jumped the shark and she decided to quit after 6+ years. The subsequent announcement that they'd be using AI to churn out even more lackluster content gave us a good laugh but was hardly surprising: they'd given up on prioritizing learning a long while ago.

[0] https://news.ycombinator.com/item?id=34977435

namenumber · 1d ago
I got started on Duolingo back when it was still a "Help translate the world" app. I've always liked it for getting to dip my toes in a language and learn some basics whilst exploring the language myself through other methods, and I've shown my support of it by paying for Duolingo Super or whatever they're calling it for years on end whilst hopping on and off my language tracks.

But it's just so horrible now, constant gamification, attempts to pull me in with streaks and freezes and notifications and "did you know you can have us nag you even more"-breaks between the lessons I'm actually there for. It's gotten to the point where I'm just done because I've already paid for the service and i just want to be left alone to do the exercises, but they never let me get from one exercise to the next without having to go through at least two or three of those annoying "gamification and engagement" attempts.

smcin · 1d ago
Some (but not most or all) of Duolingo's social and gamification features/social nags/upsells/"reminders" default on but can be turned off in the settings. But yes it's out of control and a strong reaason to disable Auto-update on the Duolingo app to not constantly the ever-more-AI-driven-nags/upsells. DL is becoming its own antipattern in the quest for revenue $$$ growth at all costs, e.g. reducing the actual amount of language being learned, beyond a certain plateau. I've been saying that here for a couple of years:

https://news.ycombinator.com/item?id=35287456

https://news.ycombinator.com/item?id=35297240

https://news.ycombinator.com/item?id=35679783

telchior · 1d ago
When I returned to Duolingo recently -- I used to use it heavily but set it aside for 2 years -- I counted 14 gamification popups in a row after my first lesson in a new language.

14! The damned popups lasted longer than the lesson had!

I switched over to Busuu, which has blatantly copied some of Duolingo's mechanics but at least uses them with a modicum of restraint.

joenot443 · 1d ago
This sort of notification-barrage is a common problem in mobile apps with multiple teams and I really wish it wasn’t. I still use Facebook quite a bit and I’m consistently frustrated by how degenerate the concept of a “notification” has become. Some of the finest engineers I know work at Meta, I know it’s not a technical problem, I think it’s an organizational problem. For example…

Team A ships feature X and sets their KPI to some arbitrary measure of engagement. They miss, obviously, but instead of regrouping and hitting the drawing board, A doubles down and pressures Team B to point towards X in feature Y. A sees some marginal level of gain in engagement for X, obviously, so the intervention is deemed a success. 6mos later, Team A is asked to return the favor and add a modal pointing to new feature Z, per the request of Team B.

I don’t really know what the solution is except outside of careful org-wide watchdogging to ensure this sort of user-hostile engagement infighting gets nipped in the bud.

bigiain · 23h ago
> Some of the finest engineers I know work at Meta,

"The best minds of my generation are thinking about how to make people click ads. That sucks." - Jeff Hammerbacher

LaundroMat · 1d ago
It makes you wonder whether they use the app themselves...

No comments yet

Terr_ · 1d ago
> This sort of notification-barrage is a common problem in mobile apps with multiple teams

That makes me think about how everyone defining an operational alert/warning thinks theirs is very important, leading to so many that users time them all out and everyone loses.

rgavuliak · 12h ago
For the team that worked on a feature for month it's the whole world at the time of release. Being mindful that is not the end-users whole world, but just a tiny insignificant fraction is something easily lost in denial.
redserk · 23h ago
It’s especially frustrating when DoorDash will happily use notifications for both order status/issues and spam various deal/promotion notifications. There’s simply no way to turn them completely off so you only get order status notifications on iOS.

I ended up disabling notifications completely (and eventually just deleting it)

chipsrafferty · 22h ago
You can get order status via SMS. That way you can disable all notifs
gruturo · 23h ago
I disabled all possible notifications hoping I would only have the streak reminder, but no - it still abuses them with random crap. I then set an iPhone reminder for the streak, and completely disabled duolingo's notifications from the phone settings. Peace.

It still spams you after every lesson, but I often just kill the app when it does. Quite a few ads also fail to load due to Lockdown mode or my pihole (also when away from home, due to the vpn I always keep).

I may just be their worst customer, having never given them a cent or even clicked an ad (and often not even impressions). On the other hand a bunch of people use it because of me and follow me due to having a long streak, so maybe I'm still worth keeping around.

mattl · 1d ago
Yeah the first thing I translated on DuoLingo was the Wikipedia article for Ubuntu.
janosch_123 · 1d ago
I finished the Spanish course many years ago (is finishing still possible?)

Thanks for reminding me it had page translations, I did a few of those and enjoyed it! Shame it went.

mattl · 1d ago
Yeah it really helped me at the time as I didn’t know any Spanish but did know a lot about Ubuntu.
zdragnar · 1d ago
Learning a new language to any degree of proficiency requires motivation. It's easy to start and hard to continue if you're not willing to put in the effort.

There's a valid argument to be made that gamification helps to provide that motivation, but the argument doesn't hold up if the users aren't actually becoming proficient by using the app.

In other words, gamification isn't inherently bad, but their motivations don't appear to be good.

rzz3 · 1d ago
So I agree they go over the top with it, _but_ I reached fluency in Spanish in about 2.5 years and Duolingo was an indispensable part of it.

> if the users aren't actually becoming proficient by using the app

Learning a language to fluency requires real commitment, and I’d say an app could never possibly do it on its own. One of the most key things Duolingo gave me was consistency and a lack of an excuse to constantly practice and learn. But you also have to (and I did) use the language daily, watch content in the target language, travel and speak with locals in the language, etc. I’m not sure where Duolingo ever claimed that it alone was enough to actually reach proficiency or fluency.

Duolingo’s gamification and streaks and leaderboards gave me a reason to put a lot of effort into learning the language, and I don’t know where I’d be without it. There’s a lot of things about Duolingo I don’t love but I’m incredibly grateful that it exists.

tonyhart7 · 17h ago
Yeah but the thing is people would stop use that if they already proficient on such language so duolingo give you a little incentive to make you as fast as possible to master language
lolinder · 1d ago
Agreed. Duolingo started out on the right foot: they had gamification, but not too much of it, and they clearly cared about helping you learn. For a long time it was the most highly recommended app for learning new languages and that wasn't just naivete, it actually did work.

That's changed gradually over the last few years as they switched from using gamification in pursuit of learning to using a veneer of learning as a pitch to get people to try their game.

karaterobot · 1d ago
I sort of wonder whether they realized gamification works for certain kinds of tasks, but not for others, and then decided to design their language learning app for gamification, rather than designing a gamification system to support language learning. In other words, I don't think Duolingo's system can really make you fluent in a language, but what it seems to excel in is making you use Duolingo every day. In other other words, you always hear people talking about how long their streak is ("500 days!") rather than how well they speak the language.
Treegarden · 1d ago
internal motivation means that someones acts without external stimuli, their drive comes from within, its internal. External motivation means that an external stimuli is used to make someone act. I.e. a monetary reward, or validation etc. When someone is internally motivated, they can have a stable state. When external motivation is introduced, it can replace the internal motivation and will. Now what happens when you then lose the external motivation, the external stimuli again? The internal motivation is gone and this means all motivation is gone, the act stops.

On top of this, some people say motivation is cheap, discipline is what matters.

zdragnar · 1d ago
In the case of language learning, the external motivation provided by gamification is supplanted by the external motivation of having access to conversations, music, movies and literature that you previously didn't have access to, or required third party interpretation to appreciate. Being able to converse directly is a massive boon in the right situations, such as when travelling where you need to know the language to get around, or when your coworkers natively speak that language but not your own.

Discipline is well and good, and if you're willing to put in the effort to become better disciplined to push through difficult things, I agree that you're probably better off. I do not agree that someone who already has that level of discipline would be hurt by a gamified system, though. The rewards of gamification on their own are fairly minimal, as they merely provide a (possibly false) sense of progress independent of their own assessment of how they are doing.

drewcoo · 1d ago
Replacing intrinsic motivation with extrinsic rewards cheapens the activity and makes it less enjoyable. Awarding me badges for brushing my teeth and taking out the trash is a great way to help me do boring tasks. Awarding me badges for having deep, meaningful conversations with my partner . . . not so helpful. Alfie Kohn has collected decades of studies and written about that in his book Punished by Rewards. It's one of the books I try to give away to friends and coworkers who are interested in the subject. The pro-gamification folks seem to want to pretend that they're doing something totally different this time and they can ignore all the previous data.

https://www.alfiekohn.org/topics/motivation-inside/

FranzFerdiNaN · 1d ago
It requires habit more than motivation. I was bored during covid and started Japanese and four years later im still keeping it going. I lost my motivation multiple times during those years (because good god what an ridiculous language coming from a European one), but my habit kept me going until i found my motivation again.
_aavaa_ · 1d ago
I disagree with this in principle. Gamification is something we should be very wary of because it is inherently bad. It reduces what you care about in an activity to points and a progress bar.

Instead of sticking with language learning because you have some intrinsic reason to want to learn it (or even a external one such as wanting a new job) you're substituting that with whatever Duolingo puts for their gamification. To the degree you engage with and are motivated by the gamification you are substituting your own metrics of success and progress for points and streaks.

And soon enough we end up here, where Duolingo has gamified their internal numbers and in doing so gamified your "learning".

lukan · 1d ago
Why do people prefer games over hard work while learning? Because this is how we used to naturally learn.

Kids having fun playing hide and seek? Wrestling and throwing stones? They are learning hunting/survival skills.

Today with more abstract knowledge needed it is harder, but the concept of making abstract learning a game again, is a very smart one in general. It of course fails, if engagement becomes the metric and not gaining knowledge.

_aavaa_ · 1d ago
But in your analogy, the base Duolingo app without its gamification is the gamification of learning a language.

The streaks and points and everything else is a gamification of gamification of learning.

SR2Z · 22h ago
That doesn't make any sense. Gamifying gamification sounds like giving your eng teams streaks for CLs that improve gamification, not just... gamifying more.
fnordpiglet · 19h ago
I have to say I think this is a to each their own type of thing. If the goal is to learn a language there’s no extra credit for your motivations or drive. There’s no uber mensch superiority between a person who leveraged gamification to practice or someone who steeled themselves with a few pages of Nietzsche before settling into a determined five hour rote study session.

I personally find the gamification of Duolingo over the top but I can’t argue it works with people it works with. My 11yo loves it and is top of their class in Spanish from bottom as a result. They’ve taught themselves a decent amount of Japanese, Chinese, and Korean along the way. I know they couldn’t have done it through sheer willpower and authenticity no matter what Kant would think of them - they’re 11 for gods sake. What parent wouldn’t be thrilled their child is becoming fluent in a language and picking up two others? Does it bother me they care about being in diamond league or not? Not in the least. If they were up selling or cross selling maybe. And I use this as a chance to talk about how insidious gamification could be if it were - or if it were in service of sucking their attention for profit ala social media and advertising.

That said, again: I get it this turns off many people. I suspect they’re totally aware of that. But for many people I’m 100% certain it helps keep their engagement over time in the skill they’re hoping to learn even if it somehow makes their success impure in the eyes of others. But for learning a language the success is in the language skill, not the process by which you acquired it.

verisimilidude · 1d ago
If the gamification is fully disclosed, I don't see the problem. People should be able to agree to game themselves, if it helps them complete a task they otherwise wouldn't finish.

But consent is key. Maybe we need regulation that compels companies to disclose these manipulative techniques in digital services. Give people the chance to opt in or out.

_aavaa_ · 1d ago
People should be allowed to game themselves. But this isn't language learners setting up little games for themselves to learn more. This is 1 version of gamification pushed on all of it's users, whether or not it would work for them (or at all).
toss1 · 1d ago
Seems we need to define what is meant by "gamification" in this context.

If we're just talking about tracking and making visible streaks, vocab words learned, tenses mastered, etc. that seems fine; little different than in fitness training where one tracks workouts, miles run, pace improved, weights lifted, etc.. Adding in a few goals and milestones met can be helpful

OTOH, if we're talking about skewing the content to maximize psychological manipulation at the cost of actual learning, that is toxic gamification, and certainly against the user's goals.

Haven't used DuoLingo, so I'm not sure which one we have here?

Aurornis · 1d ago
I caught a random podcast with an early Duolingo employee who said all the same things: Much bragging about how they gamified their app to juice user engagement and growth, not even a feigned mention of optimizing for learning.

By now my friends who use Duolingo all know it’s a game, not a real learning experience. I think they got lucky and filled a void in the market for things people think they want (learning a new language) while avoiding the parts they dislike (the effort of learning).

It got recommended by default for years when people asked for an easy way to learn a language, but they leaned hard into the path of gamification instead of trying to improve the learning experience for those who wanted to learn.

No comments yet

vasusen · 1d ago
(disclosure: I am no longer at Coursera)

When Duolingo added that viral post on Growth hacking, it caused quite a stir about the push-notifications and gamification tactics they use. Ultimately, we decided it wasn't worth it for Coursera to veer into edu-tainment.

However, it is interesting to watch how much gamification works in adding and retaining users. In 2023, Duolingo's marketcap was 5x of Coursera. Now at similar revenue it is 20x of Coursera.

As a user, I think Duolingo is over-gamified (stopped using it) but Coursera is severely on the other spectrum where it comes off as too bland/boring to keep up the motivation. I am sure there's a happy medium to be found between reminding users to engage in something hard while doing right by learners.

hintymad · 19h ago
> In 2023, Duolingo's marketcap was 5x of Coursera

Maybe this is because Coursera requires a lot more effort? My pessimistic view is that most people do not like learning, let alone learning in their leisure time with their own bucks. On the other hand, Duolingo gives more people the false impression that it's easy to learn a new language. And check out their math and chess program. They are really really easy, like pre-school level easy. Naturally, more people would be using Duolingo.

ChrisMarshallNY · 13h ago
> My pessimistic view is that most people do not like learning, let alone learning in their leisure time with their own bucks.

Sadly, I have come to the same conclusion.

I have been training and giving seminars for ages. I don’t think that I’m the world’s best teacher, but I’m not that bad.

Geeks can be fun to teach, because they actually enjoy learning. It’s really a fundamental requirement for our industry.

Non-geeks; not so much. I often try to teach non-geeks how to do some small thing (usually around using tech). They almost always basically tell me that they don’t want to learn. Instead, they want me to do it for them.

There are definitely geeks that have leveraged this, to become fairly wealthy, but I find it kind of depressing.

cgio · 23h ago
The leverage from revenue to market cap can mean a few different things. Duolingo may be overvalued, coursera undervalued, or both. In any case, the impact of gamification on revenue would be a better indicator of its direct efficiency. The rest is just creative charts on a slide.
Sanzig · 1d ago
Duolingo is really only useful at the A1/A2 levels anyway. Once you reach B1, you're pretty much past the point where the vocab and grammar basics from Duolingo is useful and you need to move on to other activities (watching TV in your target language, having conversations with native speakers, reading books in your target language, etc).
leoc · 1d ago
Even at those levels there doesn't seem to be any reason why you wouldn't be better off putting your time into Dreaming Spanish https://www.dreamingspanish.com/ or Muzzy https://en.wikipedia.org/wiki/Muzzy_in_Gondoland , just to name some famously approachable beginner material.

To be a bit cynical about it: the typical DuoLingo player has probably been misled to some extent about its effectiveness, yes, but also many of them don't particularly want to learn a new language. I suspect that they're happy to be able to play a popular mobile game that everyone else is also playing without the stigma of being a "Candy Crush addict" and "timewaster". "I'm learning a language!" is the welcome figleaf. https://youtu.be/F3SzNuEGmwQ?t=243

cogman10 · 1d ago
Early on, the Duolingo stated goals was to teach language to the point where it's learners could ultimately start translating documents. They were going to sell cheap mechanical turk style translation services. (Think captcha style translation)

Unfortunately as they got popular automated translation services got good enough that nobody was going to pay for a slightly better and slower translation enmass.

Once that happened, that's when it seemed like they dumped their goals of teaching language and instead focused on dark pattern money extraction.

hintymad · 19h ago
> Once you reach B1, you're pretty much past the point where the vocab and grammar basics from Duolingo is useful

It drives me nuts that Duolingo's Japanese course does not explain grammar nor does it introduce new grammars fast enough. It's super boring to see です and ます most of the time, with occasional new grammar points thrown in. It's also strange that Duolingo introduces honorifics without context. This is super confusing. Who in the world would decipher a long string of characters out of a few really bland sentences?

rzz3 · 1d ago
I disagree. In Spanish, learning the subjunctive is essential and that’s part of B2, and I think Duolingo did a good job of teaching it. If you can’t understand “Que te vaya bien” even completing a purchase at a store would be a bit difficult.
toomuchtodo · 1d ago
It seems like with sufficient funds, Khan Academy could offer this experience (language learning) without the enshittification Duolingo demonstrated. Think how Evernote faded away, but for different reasons.
FranzFerdiNaN · 1d ago
Which would be perfectly fine. A1/A2 require plenty of time to master. I know the internet is filled with people going “i learned A2 in one week” but that doesnt mean that its really internalized.
techjamie · 1d ago
My girlfriend has been "learning" a language on Duolingo for about 5-6 years now, but rarely engages with her target language outside of Duolingo and some of her music library. She's been at roughly beginner level the entire time when, with proper language immersion and practice, she should realistically have a large vocab and be able to engage in casual conversation without looking up stuff. This is not the case.

I've just accepted for some time, to her chagrin, that she's effectively playing a game that just so happens to be language themed.

hombre_fatal · 1d ago
That's a feature, though. If she's too disinterested in making other moves like reading books or the news, then at least she still has that base Duolingo momentum that might make the move possible in the future.

People always assume the alternative to Duolingo is that everyone will start a habit of reading BBC Mundo in Spanish or something, and it's obviously not true for many if not most people. And that's fine, some people are only going to scoot by with a dilettante level of interest until they take a real plunge.

AlchemistCamp · 23h ago
So trading daily time and effort for six years for an option on learning a language in the future?
baq · 1d ago
5 minutes per day for a year or two is about equivalent to ~2-3 weeks of traveling to your country of choice and just trying to talk with people on purpose. It’s probably easier to do in Italy than in Finland, but ultimately nothing beats just being there. Duolingo might just be enough to give you an okish on-ramp to that experience.
kemiller · 2h ago
I 100% get this, but I will say that the gamification has meant I've stuck with it for a while. I don't know if it's out there, but I'd love something with better teaching methods, but just enough gamification to keep me going.
baq · 1d ago
I've got a 3 year streak and gamification was obvious to me on day 2. Some of their feature flag experiments are very in your face, too.

Still, 3 minutes per day is just about my tempo. I don't care about literally anything in there except the learning part and consistently doing only one lesson per day makes them very nice and polite most of the time - I feel like I'm in the 'beg-these-for-money' instead of 'milk-them-dry' cohort. (Or maybe I'm in the permanent 'lets-be-nice-for-them' long running experiment?)

dlisboa · 23h ago
A real question: did she actually learn a language? 6 years should be enough to be fluent at any language. My opinion is Duolingo just doesn’t work and never will. People are fooled by the gamification but it’s a time wasting app/game that gives an illusion of productivity. Like Minecraft with words.
stephen_g · 22h ago
Exactly, I did the free Language Transfer audio courses in Spanish and French and actually learnt some real useful basics of the language (they're very much introductory courses but very good).

Previously I'd spend far more time in Duolingo trying to learn and hadn't really learnt any useful language skills at all. I can see it being helpful for drilling some vocab if you were learning elsewhere, but it just doesn't work to actually learn a language.

kozikow · 1d ago
Mindless optimization of basic "attention grab" metric is why the whole internet feels like a slots machine. Be it reddit, Facebook, YouTube, any google result

Thankfully this won't happen with LLMs, as compute is too expensive so execs can't just take an easy way out of optimizing for number of questions asked

huevosabio · 1d ago
Duolingo is just a mobile game where you role play learning a language.

Similar to how you role play being an emperor in Civ: you learn a thing or two but it's no where near what the real thing is.

That's fine as a game!

boringg · 1d ago
Woah. Comparing duolingo to civ is not fair to civ.
dinkumthinkum · 22h ago
I have to say I very much agree with you. I think you learn a lot more about empires and resources with Civ than whatever Duolingo telling you it is for.
g9yuayon · 19h ago
> how Duolingo started using streaks and other gamification techniques to optimize their numbers

These two tactics per se are alright, right? If anything, I'd appreciate that Duolingo tries to keep me engaged. Besides, the more one spends time on learning language, the faster they learn.

The issue with Duolingo is not about gamification, but that translation is ineffective and boring, no matter how much gamification there is. Personally I find that the most effective way to learn a new language is starting with Comprehensible Input and then moving on with tons of output. Take Spanish for example, Easy Spanish, Dreaming in Spanish, Español Sí!, Extra, and Destinos offers lots of fun input for beginners. Paco Ardit's graded readers are great too.

Another problem with Duolingo is that it does not help listening comprehension at all. It turns out that we can only pick up sounds in context with tons of repetitions and combinations in consecutive sentences - a feature that is exactly what Duolingo misses. Yes, it has introduced listening and stories, but the amount of them is too little to be useful. Another lesson is that reading does not help improving listening much. When we read, we see individual words and phrases easily, while it's really hard to pick up individual words when listening. I didn't understand the difference and spent a lot more time reading than listening. As a result, my reading was at the level C1 yet I could only understand slow Spanish at the level of A2.

flopsamjetsam · 23h ago
> My wife quit Duolingo the week before this announcement after years of watching Duolingo prioritize attention manipulation over learning. She had a nearly 6-year streak and was on the paid version at the time, but realized that it wasn't actually helping her learn any more: she'd at some point begun maintaining a streak just for the sake of maintaining a streak.

I found the same thing with one of the meditation apps. I was just maintaining the streak, but not getting anything from it, after about a year. I can't imagine doing that for 6 years, so hats off to your wife.

boringg · 1d ago
CPO from Zynga is quite a red flag.
CSMastermind · 1d ago
Really seems like a lot of bad people came out of that company. It's surprisingly that they're widely accepted in the industry given how terrible that company's culture seems to have been.
jmward01 · 1d ago
This isn't my field, but I can imagine it is hard to optimize for learning only since the reward signal is clearly user engagement (meaning subscription revenue). Finding a reward signal that does both, help people learn -and- make money is hard. I am a Duolingo user and I definitely notice the gamification but I really don't know how it would be done better since that gets people engaged in an activity that is associated with learning. This is their whole job to find these signals, but honestly, what is it? What signal would you put in place that would keep users AND actually teach them something?
crmd · 1d ago
>… it is hard to optimize for learning only since the reward signal is clearly user engagement (meaning subscription revenue).

Schools can give reward signals for demonstrating subject mastery, or for tuition payment and attendance. It seems like Duolingo gamified the latter instead of the former.

jmward01 · 19h ago
Schools do have other resources Duolingo doesn't: Compulsory attendance (primary education) and certificates/degree programs that are required for jobs and other opportunities. I doubt Duoligno could easily create a meaningful degree/cert program but it could be an avenue to pursue. To drive home the point, would you consider going to a college that wasn't accredited and put in 4 years of effort + tuition? I'm not saying it can't be done but just learning as a goal is really hard to monetize.
jajko · 1d ago
Why education should be done for maximal profit? Oh the poor CEO, he just wants to bring more value to shareholders! Clearly folks are fed up with eventual inevitable result.

Things like education or healthcare shouldnt be privatized, since that always eventually ends up as profit-first game. The product suffers since milking is obvious, and quality of service is at best secondary concern.

Is is really that hard to see all this?

janalsncm · 1d ago
When you think about it, if Duolingo does a good job of teaching language, people will stop using it. It’s the same problem with Tinder: people who stay together delete the app.
theoreticalmal · 1d ago
My Duolingo streak is 37 days and I just jumped on to do a lesson and retain my position on the leaderboard. I feel like the app itself is right on the cusp of being a valuable learning tool compared to being a silly game. I am okay with the idea of paying for “just okay” teaching if it helps me stay motivated and interested in the content. That may change in the future, I guess we’ll see!
lolinder · 1d ago
What you're missing is that it's right on the cusp of being a learning tool instead of a silly game because it has regressed below the cusp. It was a useful learning tool, and its trajectory has been strictly downward for years now.
marssaxman · 19h ago
If it's working for you, don't let the negativity get you down! A year of daily Duolingo got me far enough along that I can now generally follow YouTube videos, news articles, and Reddit threads in the language I've been learning, with the occasional dip into Google Translate for unfamiliar words or phrases. The feeling of being able to just listen or read, and not have to consciously translate, felt like a door opening up in the world - a powerful motivation to keep working at it. Duolingo may not work for everyone, but in my experience there really has been value in it.
BlarfMcFlarf · 1d ago
I found that with other study options, I learn faster and get tired less quickly (since they are less “puzzle-y” and more just language learning plain).
dbbk · 1d ago
This isn't a secret though, their CEO openly said on the Decoder podcast this is their strategy so I don't know how that passed her by
sarchertech · 1d ago
She doesn't read tech news like 99% of the population?
dbbk · 1d ago
Oh sorry I read this as she quit working at the company
sarchertech · 6h ago
I read that it that way at first as well.
smallnix · 1d ago
I think it's about expectations, for me it's my favorite mobile game with a minor learning side effect.
jv22222 · 23h ago
Duolingo, Facebook, Google, yada, yada. I'm not sure why, but it seems like when a vc track co. becomes a unicorn they game their own system into the ground almost every time. (no pun intended)
plantwallshoe · 22h ago
People get some small joy and relaxation out of playing dumb games on their phone, better Duolingo than Candy Crush or scrolling TikTok.
brailsafe · 17h ago
> barely even gives a token nod to the supposed mission of the company to help people learn

This was the impression I got from the app the first time I tried it, which had to be some time before 10 years ago (not that I'd suggest nobody gets any value from it, I assume mileage varies). It just seemed to reduce an inherently arduous and deliberate effort into something that was primarily easy and gratifying. There's a very lucrative market in convincing people they've learnt rather than entertained, whether it's through easily digestible YouTube videos (a trap I've fallen into) or apps that intensely use gamification elements.

There's a difference between the concept of delivering better methods of learning or easier access to good information, and delivery mechanisms that try to make it as fun as scrolling Instagram, in my mind anyway. Coursera actually has some really solid learning paths, and free university lectures are invaluable, but even those aren't effective if you don't deliberately allocate significant time and mental energy into grinding through the stuff you don't understand, and this seems just as true for languages.

So it just always seems like a false promise to me, at least beyond the premise of making it more approachable at the outset, and I guess it doesn't surprise me that things seem to be further going in a lame direction.

teekert · 1d ago
My daughter gave up because the mascot turned more and more scary (she’s not allowed to use the iPad that much). Any alternatives?
recursivecaveat · 1d ago
It's a little bare bones for someone young, but you could try Anki. It's a generic spaced-repetition app, so you would need to grab a deck of flashcards from the AnkiHub community for your language of choice.
ben_w · 1d ago
As an adult learner:

For apps, I use Clozemaster and Babbel. Unfortunately Babbel is starting to feel like it's also chasing gamification, but it does have sensible content.

For podcasts and YouTube content, I follow EasyGerman and Coffee Break German, and both are part of larger brands for other languages:

https://www.easy-languages.org/our-languages

https://coffeebreakacademy.com/

For kids… what about kids books in the target language?

AlchemistCamp · 23h ago
Not knowing what language she’s learning, it’s a bit tough to say. Many have an app with lots of reading material with audio and assistance tracking learned words, tap to dictionary lookup, etc. It’s a pretty good category and a lot of kids enjoy them.
morkalork · 1d ago
Sounds like they suffer from the same illness as dating apps: Being successful means users graduating and leaving the platform.
rzz3 · 1d ago
It doesn’t have to be that way; learning a language is a long process. I took about 3 years to reach real practical fluency, and I still have to say “what?” more often than I’d like and I still need to learn a ton of more advanced vocabulary. Duolingo unfortunately doesn’t offer any C1 content so I’m stuck using other methods.
ben_w · 1d ago
Imagine the shareholders saying:

"Why settle for 3 years when you can milk people for a lifetime? If it takes 10,000 hours to master something," it doesn't but they'll likely use that meme, "and you plan to spread that learning over 72 years, they must not spend more than 22 minutes a day actually learning anything! The rest of the day should be adverts and retention."

rzz3 · 1d ago
I could see it as well. For me currently, I’ve completed 100% of the Spanish course, and I’d like to keep learning more, but there’s no more content. I think there’s a lot of more legitimate opportunities they could find, in the way of more content, to keep me coming back. Right now to be honest I just continue using it to maintain my streak, since I’m already fluent. But! I’ve recently started learning Italian, and maybe that way they can get a couple more years out of me.
ben_w · 12h ago
I completed the Duolingo German course several times as they kept changing the course rendering the previous all-gold as more-to-learn. And the Esperanto course. Tried Arabic for a few years over the course of the pandemic.

I can hardly remember any of the Esperanto, I never even mastered the Arabic alphabet let alone basic phrases, and actually living in Germany rapidly revealed how mediocre it had been at teaching me German.

I stopped at a 2500 day streak, shortly after one of the big controversial UI changes.

nico · 1d ago
What platforms do you think could fill that space up?

Recently discovered brilliant.org, do you have an opinion about them?

jimbob45 · 1d ago
Hot damn six years is no joke. Is she fluent in any of the languages she’s attempted to learn?
add-sub-mul-div · 1d ago
Right. Something that businesses don't appreciate enough is that while an unpopular decision may sound small enough that they shouldn't lose customers over it, not all of them were happy to start with.

The timing of when I finally quit Twitter was when they shut down third-party clients, but that was after I was already half checked out because it had been in decline for a few years already (predating the change in ownership.)

busymom0 · 1d ago
> she'd at some point begun maintaining a streak just for the sake of maintaining a streak

A friend of mine said the exact same thing. And then a YouTube creator I follow recently made a video where he said the exact same thing too about cancelling Duolingo because he had become more addicted to maintaining the streak than learning.

gre · 1d ago
A streak where you actually learn every day makes sense to me. Missing a day and then paying money to maintain your streak doesn't. I know I missed a day, and if the streak isn't for me, then who is it for?
latentsea · 1d ago
The thing is... when you're actually learning, the learning itself provides the dopamine hits generating a positive feedback loop to keep coming back and doing more learning.

Gamification of the streak itself means its wholly unnecessary for the app to facilitate learning to produce engagement.

Duolingo is the junk food of language learning. Always has been.

hoseja · 14h ago
But consider I have no will to spare and need the green owl to nag me aggressively.
zer00eyz · 1d ago
This is a theme for Duolingo... and they have been overt about it for a long time (first vid is a ted talk from a year ago!)

https://www.youtube.com/watch?v=P6FORpg0KVo

https://www.youtube.com/watch?v=l0UE2ZY3QB0

https://www.youtube.com/watch?v=iUsDbgGQmIM

(As an aside I hate that videos are now "source material" for a discussion... it feels somewhat lame).

> wife began to complain about Duolingo feeling more and more manipulative and less and less useful.

I think this is a great bit of insight into what a lot of what the web has become! If they had been more manipulative and stepped up the quality and utility of the product would that have been acceptable to remain competitive vs something like tiktok?

eigenspace · 1d ago
For me, the problem with Duolingo has always been that the content is just too lowest-common-denominator, and this will just bring it down even lower.

I switched a while ago to Seedlang (https://www.seedlang.com/), and while it only supports French, German, and Spanish, I can at least say that the German course is everything I actually wanted from Duolingo.

Every exercise involves a real video of a real German speaker speaking in German. You get to hear them at the same time as you see their face, which is not something you'd think is a big deal, but absolutely does make a big difference.

When it's your turn to say a phrase, it records your voice and plays it back to you, rather than use some shitty model to try and guess if you spoke correctly. By listening to your own voice you can clearly hear when you're getting things right versus when you're getting things wrong. Early on, German speakers would often comment on how my accent was quite good for my level, and I think this is big part of that.

IMO Duolingo's attempt to try and scale to every language as fast as possible just makes it a worse product than something 'artisanal' like Seedlang (though of course, if there's no artisanal resources, then Duolingo might have some value to offer)

Archonical · 1d ago
I studied German for 3 years in university, dabbled in German duo-lingo, and completed all German courses on Memrise.

I don't see how one can learn German fluently using Duolingo (or even Memrise, which I think is much better). It's great for vocabulary, but I think understanding the grammar requires understanding the theory which I didn't see when I used these applications.

eigenspace · 1d ago
Agreed. Even Seedlang was of limited use to me past a certain point, I just think it did a much better job at the same niche as Duolingo.

For me as someone who has never taken actual German courses, the biggest thing that contributed to my fluency was just listening to podcasts in German non-stop. Didn't matter if I wasn't understanding anything for months and months at the start.

I think the listening played a huge role in familiarizing my brain with wide swathes of the language. It made it so that when I learned other things later on, instead of being actually 'new', it was things I recognized and already had a sort of 'feel' for by association, even if I didn't know what it actually meant.

It was really cool watching as I went through a bit of a 'phase-change' at one point where one week I felt like I wasn't understanding more than few words per sentence and not able to actually follow conversations without looking stuff up, and then the next week it suddenly 'melted' and I was able to bridge the meaning between words and was actually understanding and following entire conversations.

My German still isn't perfect, especially my grammar and I probably should take some courses for that though. But I am at least fluent which is great.

jcul · 13h ago
I think this kind of understanding is really important too, if speaking to native speakers of a language.

You're level may be basic and not super fluent, but if you can make yourself understood you can have a conversation. But if your listening comprehension is not good enough and the person is not slowing down (or if it's multiple native speakers speaking at a natural cadence) then you're lost.

lethologica · 23h ago
That's called Brain Soaking :)
EdiX · 1d ago
I speak three languages and I'm learning a fourth. Don't study grammar, ever, it's a waste of time. Grammar rules always fall into one of two categories: the ones that are so obvious that you would have learned them after two examples anyway or the ones that are too vague and complicated to be useful. For an example of the latter look up people making flowcharts for the subjunctive or for the ga/wa distinction. Or, for that matter, find me the place in an english grammar that explains why you get "on" a train, but "in" a car.
Archonical · 1d ago
For me, it's been helpful to understand grammar in German and I don't consider it a waste of time. Your experience seems to be different and I'm glad you enjoy it that way.
FearNotDaniel · 1d ago
I used Duolingo maybe ten years ago to get myself up to approx A1, mid-A2 level German. Back then every new piece of grammar actually had an explanatory page that you could study before jumping in to the quiz games. As the enshittification began, they made these harder to find so that instead encountering a new linguistic concept in the quiz felt like a cruel guessing game.

For beginners to German these days, I heartily recommend the free “Nicos Weg” course from DW that goes up to B1 at least. Also has, unusually for language classes, a cast of likeable characters played by reasonably good actors carrying a consistent, building storyline throughout the lessons.

hbn · 1d ago
> Back then every new piece of grammar actually had an explanatory page that you could study before jumping in to the quiz games.

These still exist but they're hidden in a little unlabelled button at the top right of the unit overview and I don't think they ever mentioned it to me or do any hinting to go look at them. It's silly cause they're quite useful. I guess they just want people doing the lessons (playing the game) and not boring them with asking them to read about grammar.

Sharlin · 1d ago
At least it's still clearly labelled "guidebook" in the web version (which has always been better than the app in some ways). But the content is dumbed down and enshittified too. These days it just contains a couple of random phrases from the unit rather than any actual pedagogical content.
davidcbc · 23h ago
It's a big button that looks like a notebook at the top of the screen. It's not hidden at all. As I recall it used to be only on the desktop and not in the app, but it's readily available in the app now
tetris11 · 1d ago
I did every German module on Duolingo in a 5-month preparation for moving to Germany for my job, and I got the coveted Golden Owl to prove my proficiency...

... only for me to get to Germany and realise very early on that I would need to do a basic A1 language course.

The app was gibberish; the pronunciations were wrong, the genders were misleading, and the daily interactions they tried to drill in me were far from useful.

The overinflated proficiency instilled in me by the app, made me genuinely believe I could interact easily with a German - a delusion I was quickly and painfully made aware of, much to my chagrin.

ACCount36 · 23h ago
Humans don't learn the grammar by "understanding the theory". Humans learn the grammar by using the language repeatedly.

But a book on theory can be mass produced and sold to everyone who wants to learn a language. Can't bottle and mass produce an actual experience of using the language for years. So theory it is.

Archonical · 22h ago
That's a big generalization. Do you have any data to back up that first claim?

For German, knowing grammatical cases {Nominative, Accusative, Dative, Genitive} has been helpful as an on-ramp to using the language repeatedly correctly.

ACCount36 · 7h ago
Note the term you're reaching for: "on-ramp". Even in your own experience, theory is a crutch.
watwut · 1d ago
Duolingo itself claims its German course goes up to B1 content, so I really do not understand why would anyone expect fluency as an outcome.

It is reasonable to expect to be a litle bit more then A2. Fluency is not.

rchaud · 23h ago
> For me, the problem with Duolingo has always been that the content is just too lowest-common-denominator, and this will just bring it down even lower.

Interestingly, this is indirectly mentioned in the Linkedin post: "I've always encouraged our team to embrace new technology (that’s why we originally built for mobile instead of desktop)"

"Mobile-first" anything has always been a race to the bottom for everything: attention spans, information density and nuance, target demographic. Not just with Duolingo , but also with:

- Investing (Robinhood leaning into meme stocks and "gamification")

- Gaming (Angry Birds going from $3 lifetime purchase to a pay-to-win, micro-transaction hellscape)

- And of course, the first casualty, human communication (280 characters instead of an essay or open letter.

hbn · 1d ago
I like that Duolingo gives me some kind of curriculum and guides me through new concepts so I'm exposed to new words and study them for a few days at a time. But you have to be intentional with your learning to actually learn. Learning a language is hard, and Duolingo knows people will stop using their app if they challenge people too much and the app becomes a place to feel bad about how little Spanish you know. So their lessons are designed to be passable and not frustrating rather than a method of learning.

Some techniques I use is not looking at the words when they're being read out to practice my listening (though sometimes the TTS voices make things unnecessarily difficult to understand), and I also try not to look at the word bank before trying to translate a sentence in my head first.

My main wish from Duolingo is some kind of lesson I could go into that just grabs questions from old lessons with words/phrases you haven't done in a while. It's a little too easy to get into the swing of a unit where the words are fresh in your brain's cache, but having them pulled out from cold storage would makes sure you've actually got them locked into your memory.

Also they should have a setting to disable word banks so you're forced to type everything.

Seedlang seems cool though, I'm gonna give it a download later.

eigenspace · 1d ago
Seedlang also has a curriculum design (and one that I think makes more sense).

> My main wish from Duolingo is some kind of lesson I could go into that just grabs questions from old lessons with words/phrases you haven't done in a while. It's a little too easy to get into the swing of a unit where the words are fresh in your brain's cache, but having them pulled out of nowhere would makes sure you've actually got them locked into your memory

Seedlang does this too. There's a gigantic library of all the exercises and you can go through them and put them in your review lists. Each time you review an exercise, you rate the exercise as 'hard' or 'easy', and depening on the rating, that exercise will then show up more or less often in the future. Eventually if the interval gets to be a year long, it'll give you the option to retire an exercise.

Each time you do a lesson, it'll list all the exercises from that lesson and you can choose which ones you want added to your review queue. It's really nice. Lots of control over your own spaced-reptition needs.

> Also they should have a setting to disable word banks so you're forced to type everything.

Yeah definitely. Seedlang also does this btw!

hbn · 1d ago
I'll definitely be giving it a shot!
davidcbc · 23h ago
> My main wish from Duolingo is some kind of lesson I could go into that just grabs questions from old lessons with words/phrases you haven't done in a while.

This exists, but not for free users.

hbn · 20h ago
I am paying, whatever you're thinking does this is not doing it very well. Occasionally there will be lessons that claim to target "weak skills" but I don't believe they're doing anything very sophisticated to determine what a "weak skill" of mine is because they're always a cakewalk.
cryptonector · 23h ago
Why can't the customers go AI-first, no?

Just ask your favorite LLM to teach you <language>.

whyowhy3484939 · 1d ago
Ah, Duolingo. What lengths people go just to avoid reading a book and talking to people. All this tech and I wonder how many people are now fluent in multiple languages compared to say a few decades ago.

This is not academic. All signs are saying we are heading in the wrong direction[1] and more tech ain't going to solve shit. Literacy rates and numerical abilities are going down the drain faster than you can say "Claude". I suggest we really, really get our acts together and stop trusting tech to solve our non-tech problems.[2]

“It is actually hard to imagine that every third person you meet on the street has difficulties reading even simple things.” [3]

[1] https://www.oecd.org/en/about/news/press-releases/2024/12/ad...

[2] https://archive.is/zCxBl (The Atlantic: the elite college students who can't read books)

[3] https://archive.is/4k96F#selection-1989.261-1989.387 (Financial Times: are we becoming a post-literate society?)

qgin · 1d ago
Duolingo is for getting to an A2 level. It’s hard for most people to get much value from trying to read a book or talk with someone unless they’re at least at A2 level
whyowhy3484939 · 1d ago
That's bad news for the millions that had to do just that and learned fine in fact better. I'm not saying you should read the Upanishads in the original, I'm saying a proper intro textbook is fine and some teacher-figure ("human") to actually use your body and read theirs.

Heck, Latin even has a Latin-only method: LLPSI. "Roma in Italia est", you'll figure it out quickly enough.

pjc50 · 1d ago
Humans are (very) expensive and Duolingo is free if you can put up with the advertising.
watwut · 1d ago
As someone who had to learn languages from textbooks back when it was the only thing that existed, it was massively ineffective way of learning.

The typical outcome was a person who spent a lot of effort and still was unable to do anything useful with the language after years (reading real book, watching movie, chatting).

whyowhy3484939 · 1h ago
Notice I included interaction with people, but you're right. I think just using books is about equal to just using apps. Both won't get you there but books will get you further along the way.
frm88 · 16h ago
Side note: the linked articles are really disturbing, particularly in regards to the growing numbers of illiteracy worldwide and - absolutely astonishing for me - the extraordinarily high number of education/job requirements mismatch in Western countries (first link and then directly to OECD report). This suggests that we're doing education wrong with the US leading at 25%.
zzzeek · 1d ago
> What lengths people go just to avoid reading a book and talking to people.

odd take, do you have the same negative sentiment for the entire field of language instruction? introductory German class at a local college? 7th grade French ? things like that?

zahllos · 1d ago
I don't think it is an odd take. I live in Switzerland, which has 4 national languages (Swiss German is spoken in dialect form that varies between towns, while Romansh has well-defined idioms with distinct spelling, although the 5 or so idioms are mutually intelligible). I speak French, passable German and one of the Romanshes, and I'm a native of none of them. Between French and Romansh I can more or less read Italian, although I can't understand it when spoken.

The same thing that has worked for me as a method for learning languages has always been the same. Get books, particularly short stories or children's stories aimed at A2/B1 level, and read them. Practice grammar. Get a pen and paper and learn vocab by repeatedly writing it down. Boring but effective. And of course practice listening and talking, which means either having native friends, doing a course, using audio materials from somewhere, etc. Courses with actual humans make learning go faster (in the case of Romansh, it would have been impossible without the course).

I don't find duolingo to be effective at all, as others mention beyond the A1/A2 level. I'd be a bit more skeptical and say even A2 you need to expand your horizons.

zzzeek · 1d ago
So I think people who grew up in Europe surrounded by many languages have a huge language learning advantage over mono-lingual Americans. Also exercises like "get a pen and paper and learn vocab by repeatedly writing it down" this is exactly what language applications have you do, just minus the pen and paper. (I'm not a young person so I have deep familiarity with pens and paper)
RemainsOfTheDay · 12h ago
I don't think that Europeans have language advantages over Americans. America is way more multinational than Europe, by design. There are few European countries with multiple official languages; most only have one, like the US.

It's just that most Europeans' native language is not English or some other language spoken by hundreds of millions or billions of people. So they have to learn at least one foreign language to function in the modern world. And many European countries require children to learn two of them. Some require passing language exams as part of the high school graduation.

I studied English and French in school. My native tongue is spoken by about 15 million people in the world, the official language of my native country (which I also speak fluently) is spoken by about 20. One gets a lot of motivation from knowing that, by learning English, one will be able to speak to billions.

zahllos · 8h ago
I agree with this to some extent. I am from the UK, which is pretty monolingual and with the same advantage as the US: we're native English speakers. So I think we do have a slight advantage, or put another way the incentive to learn another language isn't always there.

I think, based on my own experience, it is harder to to from English to another language for a variety of factors. Many native speakers will jump on the opportunity to practice with you, understandably. Everyone has different motivations and some will ask why are you even bothering if you speak English. Since there's almost always an English source for what you want, you have to avoid laziness as much as you can. Lastly a great majority of entertainment is in English - things like french rap are basically a crime against humanity.

That doesn't mean that every European you meet is automatically multilingual or automatically has English in one of their languages. Go to rural France and you will find plenty of monolingual french people. Italy is also somewhere English is not as widely spoken as you might think given the tourism (in fact outside major tourist areas, good luck). Go to the mountains in Switzerland and you might find people who speak a couple of national languages but no English.

You can however go "the other way" and for major languages there is an abundance of materials. I agree 100% with the sibling comment that there is something about the act of writing things out that helps with memorisation. I've done this with a few languages and I don't think flashcard apps are enough. Can they help? I guess a little. Are they going to make you fluent? Not a chance. Absolutely nothing beats taking a course and being dedicated to it, in my experience.

More generally I think what I am saying is that there is no magic shortcut, except being born to parents speaking multiple languages at you.

djeastm · 23h ago
In my own personal experience, the pen and paper is actually a very important tool of memory to which tapping on a phone doesn't compare.
cpmsmith · 1d ago
Surely those things entail reading books and talking to people.
whyowhy3484939 · 1d ago
What introductory German class does not use books and does not talk to people?
watwut · 1d ago
In most of them, you talk to people with an equally horrible accent as you have.
zzzeek · 1d ago
oh, so you only mean like the gamified nature of duolingo? Lots of language apps have lessons that are interactive versions of language books and they also include conversational practice with language models. Conversational practice with humans is not necessarily easily available nor is it that appropriate if you are just learning a language and can't have simple conversations yet. Babbel for example is pretty comparable to a traditional language class in how it's structured. It's pretty convenient that I can use it any time of day and as often as I want, from my car or whatever.
pessimizer · 1d ago
I suggest that they meant that the process does not involve "reading a book" or "talking to people."
wannadingo · 1d ago
All your counter-examples directly depend on the part you quoted and are presumably arguing against.
croes · 1d ago
You definitely meet other people in local colleges
davidcbc · 23h ago
And few of them are native speakers of the language you're learning.
cyanydeez · 1d ago
good thing most of the people driving techno fascism dont news to meet those street people
next_xibalba · 1d ago
Duolingo is techno fascism?

I looked up the definition as:

> authoritarian rule, often involving the fusion of state and corporate tech power, where technology is seen as the driving force of the regime and used to consolidate control, suppress dissent, and erode public trust.

I’m trying to connect the dots between the above and Duolingo.

djeastm · 23h ago
I think they're going for the idea that it's an addictive mobile app engineered by a 23 billion dollar publicly-traded company ostensibly meant to help people learn but focused nowadays on extracting money as fast as possible.

It's not like it's a local school helping out students.

amsilprotag · 1d ago
I stopped using duolingo regularly about a month ago. It's wonderful that Luis von Ahn says in interviews that he tries to prevent teams from cluttering the app, but it seems like he lost the battle. You can get 10+ pop-ups after a lesson. The friend feed is cluttered with meaningless achievements. The web app is tolerable, but the phone experience is miserable. But if you're behind a computer and keyboard, there are much more effective ways to learn. Busuu is a much warmer product on either device, with videos of native-language speakers to help with listening.

Duolingo has scaling and distribution. It makes no sense to scrimp for pennies on a product (e.g. English learning Spanish) that has millions of daily users. The AI radio lessons feel alienating and demoralizing compared to voice-acted stories, and the quality control is much worse.

Aurornis · 1d ago
> It's wonderful that Luis von Ahn says in interviews that he tries to prevent teams from cluttering the app, but it seems like he lost the battle.

This is classic PR spin. Do one thing, publicly say you’re not doing it. Try to get the benefit of good intentions while doing the opposite.

The CEO doesn’t lose any battles with the product managers. He could reverse the changes in a matter of days by calling a meeting or sending an email.

What’s actually happening here is they Product Managers are responding to what gets rewarded at the company, which ultimately comes from the CEO.

amsilprotag · 1d ago
A CEO has the power to do anything, but employees have the power to collectively, quietly sandbag if they don't like the leadership. I think the AI effort led to a broad disillusionment, causing an unwillingness to put extra effort into their work. Across the company, everyone starts to take the path of least resistance. The CEO senses his influence waning and becomes more accommodating to avoid further morale death spiral. So situations can arise where a CEO would like a cleaner product (no one likes to ship garbage), but has lost the political capital to make it happen.
Aurornis · 1d ago
> The CEO senses his influence waning and becomes more accommodating to avoid further morale death spiral.

If you read the article you’ll see how the CEO wrote a memo about how productivity expectations will rise and started cutting contractors in favor of AI.

To suggest that this CEO was afraid of reducing morale by asking employees to put fewer pop-ups in the app is completely backward.

I don’t understand why you’re so intent on defending this particular CEO as trying to maintain morale when we’re quite literally in a comment section for an article where the CEO made a drastic anti-employee move that everyone could have seen was a morale destroyer.

It’s also hard to imagine a situation where the people making the app really, really want to pollute it with pop-ups and other junk, and they have to band together to resist the CEO’s efforts to make a good app, and then on top of all that the CEO rolls over and lets them do it despite wishing they wouldn’t.

The simplest explanation is that the employees are building the app and setting direction as mandated by executives. The app we see is the result of what executives are rewarding and asking for.

amsilprotag · 1d ago
Maybe you are right that I give too much benefit of the doubt. I have been following the saga and I believe the AI turn was a bad move on every level. That's why I stopped using the app. But I can still believe that the CEO doesn't want to ship the cluttered garbage that is the present app. I think the pop-ups are a net-negative even purely financially with churn outweighing subscriptions. So my model for the situation is that he spent his credibility on AI, which was bad, and now doesn't have the credibility to spend to change the metrics that guide every team's behavior, so the company decays entropically. Maybe the clutter comes from the CEO trying to up subscriptions, but based on the first 10 years of the app, I believe he has better taste than to do that, so I look for a more complex explanation. Again, may be giving too much benefit of the doubt.

[edit: thinking about it more, I think I have built up a lot of goodwill with the app over the years, and it's a strange mental process for years of goodwill to evaporate over the course of a few weeks]

davidcbc · 23h ago
> But I can still believe that the CEO doesn't want to ship the cluttered garbage that is the present app.

If the CEO truly wants this he should resign because he is at best a completely ineffectual leader. The reality is he wants more money so he wants to pack as much engagement bait into the app as possible to juice numbers as please investors

godzillabrennus · 1d ago
Their comments cemented to me that they have no long term value. If the ceo of Duolingo thinks AI will teach me a language then I’ll use a low cost LLM to get there without Duolingo.
vendiddy · 1d ago
I do think AI could be a better language tutor than an average language teacher, but I don't think Duolingo's approach is very effective.

The ideal AI-powered tutor would work more closely to a private language tutor. It would speak with you and gradually integrating language concepts into the conversation. When you make mistakes, it could correct you on the spot and keep track of where your strengths and weaknesses are.

dotancohen · 1d ago
You should look at HelloTalk. It's real people communicating in each others' language. Unbelievably great service, almost as good as sitting down to a coffee with someone.

Actually, in some ways better. HelloTalk has a "correct the other person's sentence" feature that shows an inline diff, yet it's simple enough for people who have never heard the term diff.

astromoose · 1d ago
Correction is not always desirable. The goal in learning a language is rarely to be grammatically "correct" in the language, but rather to communicate. And communication doesn't need perfect grammar.

When I was working as language teacher, I was tasked specifically with teaching speaking. I would often use information gap activities. These are activities where two or more parties have pieces of information but need to obtain pieces from others in order to complete the task. Sometimes, these would us language forms (re: sentence structures), but most of the time they were free flow activities. It didn't matter how "correct" the language was so long as the idea was communicated.

To think about it another, how often do we make mistakes when speaking? Writing? And yet, we still managed to communicate just fine.

That's not to say there shouldn't be any focus on form, but simply that it's not nearly as important as many tend to think when it comes to language learning.

a0123 · 1d ago
> I do think AI could be a better language tutor than an average language teacher, but I don't think Duolingo's approach is very effective.

No offense, I can tell you're neither a linguist nor a language teacher.

This is one are where the human input is invaluable and irreplaceable. Because language (the complex kind) is inherently human. It quite literally is.

rchaud · 23h ago
A lot people on HN got their early programming chops from Stack Overflow and spotty internet tutorials, and have made the mistake of thinking that everything else can also be learned this way.
Aperocky · 1d ago
Ouch, this is so logically true given the CEO's previous statement. Even if it isn't in fact true.

However the stock did rise about 25% after his comment so maybe it was at least working for the short term if some investor wanted to cash out?

jofla_net · 1d ago
Exactly, you'd think a targeted, application-specific, purpose built tool would be what a vendor would gravitate to, not probabilistic, non deterministic hype, hot off a shelf. I really wish we could have overlords with at least some technical knowledge.
90s_dev · 1d ago
I've noticed that a strong thread of the hacker community, including HN and the guys who wrote GNU and linux, are extremely cheap. Like, you'd rather write a product clone yourself than pay $15/month for the official product. Why is this? What's with the inherent stinginess?
adocomplete · 1d ago
It's not stinginess, it's value.

If an LLM can teach me a language, why wouldn't I go straight to the source and use GPT or Claude and customize it to my exact needs.

I feel like so many AI products these days won't be around a few years from now once more people find out that all their doing is providing a slightly different UI to what you can get directly from OAI, Anthropic, Google for cheaper and better and more tailored to you.

kbelder · 1d ago
Plus, being stingy even if you have money benefits those who don't have money. It's why I buy the $0.50 macaroni and cheese instead of the $1.69 version. I don't really care; either would be fine. But I don't want companies to succeed in charging more. I want them to desperately need to cut their selling price in order to succeed.

People buying expensive products (assuming they aren't truly better) are helping screw over poor people. Just slightly.

tredre3 · 1d ago
I love how you make being upper middle class yet stingy to be about helping the poor. You're not buying cheap things because you're cheap and want to keep more of that money (and thus pay less taxes that would go to the poor), you're doing it to save the world!
90s_dev · 1d ago
Many people do things like this out of a genuine guilt over having it better than many others financially and not knowing how to resolve that.

I really liked the solution in the movie Our God's Brother adapted from a play written by Karol Wojtyla in the 1940s in Polish who later became Pope John Paul II.

90s_dev · 1d ago
The $.50 version is barely food. The $1.69 is not much better, and still very unhealthy for you. Have ground beef and a fiber rich low calorie food like brocoli or whole wheat whole grain noodles or something.

Anyway you're not really helping the poor in practice when you do this. Corporations aren't hurting because one guy or even a dozen he inspires through HN stop buying a few boxes of kraft dinner.

If more people did it, and it became a movement, like buying clothes from the thrift store is becoming, then clothiers will shift business focus. Which to some extent they seem to have done over the past 20 years. But only slightly.

fao_ · 23h ago
I don't agree with the person above you in as much as the way they are doing it is very individualist "vote with your wallet", and yes, you're right that it's very ineffective.

The more effective way is to form a group, call it a "club" or whatever, that does it. The group can then advertise to other people and get more people to join the club. Eventually, it becomes large enough to gain political power. This is called "unionizing" — people with a shared interest joining together for a common goal. Eventually you get large enough to hold the corporations over a barrel, either through strikes or a mass disinterest in buying products, etc.

The only reason we have a 40-hour work week is because of unionizing, it's a very, very effective tactic that is severely underutilized.

90s_dev · 21h ago
Influencing is far more powerful than unionizing. And activism is an ineffective form of influencing.
cyanydeez · 1d ago
i guess, but then youre not integrating the externalized costs of the cheaper food.
whyowhy3484939 · 1d ago
LLMs cannot "teach you a language". They make for cool demos to show off. They can perhaps be a building block of a proper language learning experience.

Then again, the only languages I actually learned - besides my mother tongue - to the point of being able to do things were English and Latin and both were very much acquired offline. I have plenty of experience with language learning apps and I'm not convinced tech is the solution or even part of the solution.

nchmy · 1d ago
False.

Could I ask ChatGPT to just "teach me spanish"? Surely not. But if you've got even a slight idea of what to do (learn present tense and vocab, then progressive, future and past, then some conditional, hypothetical etc...), it can be an absolutely incredible tutor.

I started using it when i was already at a pretty high level, but I'm quite certain that it would have been excellent from the very beginning. It translates, gives varied examples, explains syntax, compares verb tenses and conjugation and more.

whyowhy3484939 · 2h ago
False.

Those are all things books will give and people as well and often better.

Can it be a tutor? Sure, if you squint. But "tutoring" you on some question you have is not the same as "learning a language".

johnisgood · 1d ago
Using it and being surrounded by people writing and/or speaking the language is probably the right way to learn a language. That is how I learned Polish which is really difficult. I joined a community, and 2 years later, my Polish was quite good! YMMV.

After 4 weeks I also learned Spanish enough to maintain casual conversations just from trying to talk to someone online who did not speak English. I am rusty now, however, because I do not speak it with anyone, nor do I see or hear Spanish anywhere. Spanish is way easier, IMO, in comparison to Polish.

Thoughts?

whyowhy3484939 · 1d ago
> Thoughts?

On what? If I understand you correctly you learned through people and practice and community.

johnisgood · 1d ago
On my method of learning a new language.

It worked for me, and I found it to be the best way to learn a new language.

I tried Duolingo but I got nowhere useful that way.

whyowhy3484939 · 1d ago
Oh, right. I think whatever works best for your personality but in general doing some exercises and/or interacting with people has been working for a couple .. ten thousands years at least. Hard to go wrong. I never heard someone make the believable claim that they interacted with too many people and it hampered their language learning.

My take is that basically anything can be made to work if you are properly motivated. Tech is - at best - a secondary concern.

adocomplete · 1d ago
I think the best way to learn a language is offline through actual human interaction.

I've used Duolingo in the past (and other apps) and quickly lost interest, it's a fun app, but I feel like you don't learn from it. If I had to learn a new language today, I'm confident I could make good progress with GPT or Gemini, but tailoring it to how I learn.

dotancohen · 1d ago

  > If an LLM can teach me a language, why wouldn't I go straight to the source and use GPT or Claude and customize it to my exact needs.
Because the "customize it" part is not trivial. That is the value add for most people who can not do that customisation themselves.

That said, I've found LLMs to be terrific if the goal is to learn the rules of language's grammar. But to actually learn to speak the language, find HelloTalk to be best, beaten by nothing other than actually sitting down with a native speaker.

slt2021 · 1d ago
someone will leak the system prompt for Duolingo and thats it - all their moat is just a single git leak away.

you cannot build a moat with LLMs, so there is no value in using any service that is wrapper around the chatpgt

dotancohen · 1d ago
Duolingo does not need a moat. They are already an established incumbent and have market inertia on their side. They can afford to experiment and make mistakes, and then to backtrack those mistakes.

For what it's worth, I also stopped using Duolingo when the human forums closed. I often found as much value in the forums as in the actual course. And like GP, the hardest part was relinquishing my nearly 1000 day streak.

mvdtnz · 1d ago
It is actually quite trivial.
dotancohen · 1d ago
And Dropbox is just rsync and a server.
mvdtnz · 1d ago
Weird analogy. Not even close.
StableAlkyne · 1d ago
> you'd rather write a product clone yourself than pay $15/month for the official product

Because when you write it yourself, you can share it with others. Those others can then build on what you did or use it themselves.

Not everything needs to be a transaction - some people just want to make the world slightly better without asking for anything in return.

fxtentacle · 1d ago
I think the opposite is true: I'm deliberately choosing the usually more expensive DIY route even though I'm aware of cheaper commercial offerings.

If you hate ads, deception, and dark patterns as much as I do, then most software has a negative value. But I'll only pay for it if the value exceeds the price. That means there's a rather large (and probably growing) share of the software market that I'll just never pay even a penny for, because in my opinion, it has negative value. But it's not because I don't want to spend the money. It's because I want those companies that are peddling ad-laden bloatware to be a financial failure so that the market will intervene and offer better alternatives.

90s_dev · 1d ago
First of all it's an infinitely difficult problem to justly gauge value for value approximations, so a roughly free market will always have price fluctuations where people experiment.

And there's nothing inherently wrong with advertising. How else do you let your potential market know you have a product that they would benefit from? It's not always deception to get into their wallets, sometimes it's a genuine fair value trade.

Though I do think modern practices are full of immoral patterns, especially what George Lucas pioneered of brainwashing children into buying things. So yeah I agree that in practice, most modern marketing is just plain deception.

On the other hand, you then have millions of young, talented developers wasting their time and energy on open source projects that are hugely innovative and useful, but because they wholesale reject marketing, their projects never get anywhere, and they settle for unfulfilling jobs that society could do without.

And maybe the saddest part of all is that many such young talented devs spent so much time making useful projects for free, and never saw a dime because of it, despite the fact that corporations are now profiting from their work daily. You may say, well, the dev put it out there for free and didn't ask for money, but in the current market, what other choice is there? The race to the bottom has already been won and first place was $0.

briankelly · 1d ago
It’s way more about control for the free software crowd. I do get it for tools of learning personally - managing your own knowledge base is important.
rchaud · 22h ago
> What's with the inherent stinginess?

Let me introduce you to the ancient lore of BrandonM, in his epic treatise "rsync v Dropbox": https://news.ycombinator.com/item?id=8863

vinceguidry · 1d ago
Lol. Linus didn't pour decades of his life into Linux to save a buck. Neither did Stallman with GNU. Even if the alternatives at the time only cost $15, (hahahahahaha) free alternatives would still have been well worth making.

Software freedom has never been about money, and always been about preserving public access to a software commons. You might believe your local bookstore is a better source of knowledge than your local library, but that's only because you don't really know what you're missing.

zdragnar · 1d ago
I agree with your point, but your analogy doesn't hold up. There are several topics I've had to go to book stores to learn more about because my local library (and the systems they connect with) don't have any relevant materials. I make a habit of checking the library for non-fiction books first. Sometimes it pays off, but often not.
vinceguidry · 13h ago
Profit motive store will be better at serving profit motive needs yes.
codr7 · 1d ago
If you're going to drag Linus and Stallman into this, at least read up on your history. A commercial Unix or Lisp Machine was quite a bit more expensive than $15/month. They both got shafted by companies that couldn't care less about anything beyond profit. It's part of the ugly side of capitalism, fuck people and fuck the world.
90s_dev · 1d ago
Is that really all it is? That you're all just communists?
raincole · 1d ago
Where did the GP say they're going to build a Duolingo clone?
senko · 1d ago
Duolingo costing $15/month is not the problem.

Duolingo being crap and costing anything/month is the problem.

(Paid Duolingo user and long time GNU/Linux user here)

add-sub-mul-div · 1d ago
If you enjoy building things why not do it yourself while also saving money?

My dad likes doing oil changes himself which I'd never do, but it doesn't occur to me to insult and question why a person has different values than I do.

lazide · 1d ago
Well, or as many DIY’ers have figured out - ‘why would I buy that for $500 when I can spend $1500 and 3 weeks making it myself?’
adocomplete · 1d ago
Depends on if you learn something while making yourself. The lesson itself could be worth 10x the monetary spend (in a positive and negative way).
lazide · 1d ago
Well, and as I always told myself - it’s an investment in tools I’ll use again later, and eventually it’ll be cheaper to DIY myself.

Which, at the point I was welding together solar panel mounts onto shipping containers was true. But maybe i could have asked myself ‘should I’ instead of ‘can I’ somewhere earlier in the process hah.

nchmy · 1d ago
I'm at a fairly high level in learning spanish, which mostly came from actually speaking the language and just studying the dictionary etc... Duolingo was absolutely useless - and that was 6 years ago. I can only imagine how terrible it is nowadays.

Anyway, Im responding to you because i find ChatGPT to be a FANTASTIC tutor. Like I was absolutely blown away. It can do all the translation stuff, but also answer questions about different verb tenses, conjugations, syntax etc... I'm sure that an extremely good spanish teacher would be better, but I think ChatGPT is probably better than most. And it is free.

rchaud · 22h ago
But as you yourself admit, you were at a high level already, so you know how to ask the LLM good questions. If you were a beginner with zero knowledge, you wouldn't have that advantage, so the LLM's ability to help you would be far less. How many ESL learners are asking ChatGPT when to use the past participle or present perfect tense?
nchmy · 20h ago
Believe it or not, I have a high level of understanding of my native language as well - as surely most 2nd language learners do.

You don't even need to know any grammatical terms (I barely do for English, and suspect most people don't either for their native language), so long as you can speak a language. Like, I don't have a clue what past participle or present perfect tense mean in either language. Nor do I particularly need to know them.

Though, I'll admit that it would surely be easier to learn Spanish if I knew and understood the equivalent constructs in English. Case in point - when I was a kid and they taught us French in school, it was just an exercise in memorization rather than understanding, because they hadn't taught us the English versions. Apparently that's just what happened where I'm from for an extended period of time. Yet, I'm very significantly literate.

Still, you just ask chatgpt "how do I say _ in Spanish?" and then ask questions with variations for subject, object, tense, etc. You obviously would start easy "how do I say 'I eat bread'", but can progress to 'I ate/will eat/am going to eat/had eaten/would have eaten/could eat bread'

And you could eventually make it quite complicated eg "if you had told me xyz as you should have, I would have asked him about it. Now I am hoping that etc..." There's a huge mix of grammatical concepts in that (and I know very few of their names), and chatgpt would easily translate it and explain the concepts to whatever degree I desire.

If I was sufficiently motivated, I am quite sure that chatgpt could rapidly and effectively teach me all English and Spanish grammar.

Perhaps it would be a different story if learning something wildly different - eg Vietnamese. Yet, there's surely still similar constructs underlying it, since they all have to reflect the same world.

dghlsakjg · 1d ago
The same is true for many subjects and LLMs.

When I am learning something new in development, the LLM is immensely useful since it has unlimited patience, and I can zero it in on exactly the level of complexity or understanding that I need.

jrflowers · 1d ago
I cannot imagine being the CEO of a software company and proudly proclaiming that some other software — which we do not make and can easily be had very cheap or for free— is better fit for purpose than what we’ve been able to accomplish in over a decade with almost a thousand employees, and expecting that to impress investors or users or both.

Like that would be like the Chipotle CEO proudly announcing that they’re firing their workers because they’re getting all of their ingredients from Taco Bell now due to “Taco Bell’s system being so much easier to operate” and “Taco Bell is so cheap and they have so many locations”

criloz2 · 1d ago
Those CEOs are killing their companies with this AI hype.
SpicyLemonZest · 1d ago
Chipotle already doesn't manufacture the vast majority of their ingredients. Their business consists of delivering supplier-originated ingredients to a standardized storefront in your city and consistently assembling them into a quality burrito, with small amounts of prep work for things which can't be consistently sourced locally and in-store cooking for things which must be prepared fresh. I don't know where people get this idea that packaging and assembly are trivial tasks you can't build a business around.
nitwit005 · 1d ago
That's not really accurate. Like many chains, they have distribution centers that are doing food prep work with better economy of scale.

It would be quite surprising for there to be some other company with capacity to supply thousands of restaurants with exactly what you need.

slt2021 · 1d ago
US Foods and Sysco supply most of the restaurants, literally every single restaurant food you see is just a minimum wage wrapper around US Foods/Sysco produce
jrflowers · 1d ago
You make a good point. Chipotle sources locally, cooks things in-store and sells fresh things, none of which are things that any Taco Bell does, so it would really be funny for them to announce that they are switching to being a place that puts Chipotle wrappers on Taco Bell food rather than what they have an established reputation for doing.
hiAndrewQuinn · 1d ago
This might be a nice time for me to plug the FOSS software I've been quietly building over the last ~3 years for English speaking learners of Finnish specifically. I've recently collected them all onto a little landing page at https://finbug.xyz/ .

I run into other immigrants to this country semi-regularly now who say they've used at least one of these tools, most commonly the frequency deck or reverse-conjugator/decliner. It's been a surprisingly fruitful way to make professional connections here.

i80and · 1d ago
I was happily paying for Duolingo Super, despite being unconfident in its pedagogy, until they announced they were replacing their human curriculum writers.

Dropped it instantly. I get the bargain-basement cost-cutting appeal from a (bad) CEO's perspective, but if I'm paying actual money for a service, I want said money going to humans.

spaceywilly · 1d ago
Not to mention, at that point they are essentially just serving as the middle man between you and a LLM. Instead of paying for Duolingo to ask an LLM to generate a bunch of Spanish phrases for you, you can pay for the LLM and do that yourself plus a lot more. I’m not sure Duolingo has a solid understanding of why they exist as a business.
cosmic_cheese · 1d ago
The value proposition gets even more dicey if the target language is one with a sizable online learning community. Those are churning out more tools and instructional content every day, most of which are made freely available, and this content has the benefit of not only being made by humans but also by people who are passionate about the language who care about the small details. These communities are much quicker to embrace experimental learning methods, too, and so generally the stuff that doesn’t work gets filtered out in short order.

And as others in these comments note, if one wants to use an LLM as a language tutor, you can do that for less than what Duolingo is charging while also getting the benefit of being able to tune it to your exact needs instead of being stuck with whatever Duolingo decided is best.

owebmaster · 1d ago
If cutting costs using AI was really that good for business, companies would be using it as a competitive advantage, not advertising everywhere.
BrandiATMuhkuh · 1d ago
I wish I had the funds and a curriculum expert on my side to build a language learning app with LLMs.

Part of my PhD thesis[1] was to study how robots (voice agents) can influence human language. The key component is a social connection. Back in 2017 I did that in the lab. But the research is pretty clear about it.

Also my own experience (trying to learn Arabic) is, that I only remember words/phrases which I picked up during social gathering (camping in the dessert).

The "perfect" learning app would work like how children learn: by interacting with their social surroundings. No need to learn the vocabulary or the alphabet at the beginning. The hard part is, to create a social interaction between the learner and the AI that evolves over time.

[1] https://ir.canterbury.ac.nz/items/7da0e989-aa9f-4b92-86bd-92...

ema · 1d ago
It's not quite as effective as a real social connection but the para-social connection you get from say listening to a podcast in the language you're learning does work too in my experience.
thenberlin · 1d ago
If an LLM is what's going to teach me a new language, why would I ever pay some middleman $100-200 a year for an app wrapper? This guy doesn't seem to realize that embracing AI-first doesn't just put his employees on the chopping block, it actually suggests his whole company is unnecessary.

This is what I don't think the "AI-first" business crowd understands -- in many cases, the moment you admit the humans in your organization can be wholesale replaced by AI, that's a sign it's possible your whole ass business case could be unnecessary LLM middleware.

missedthecue · 1d ago
Literally millions of people already pay for LLM wrappers for all sorts of different products and services.
foxfired · 1d ago
Slight tangent. I remember many jobs ago when our CEO went on a mobile-first campaign. I literally watched him talk about the type of innovations we were making to cater to our customers, while I was writing a regex to redirect mobile to m.example.com.

Before the year was over, the campaign had switched to Big Data. We signed up for some big data services, the CEO talked to the media about it, but we never did anything with the service. The thing is, it worked. The company was sold for over a billion dollars.

I've written about Duolingo being a game first before anything else. I still get the occasional email that "Exposes" me and asked me to retract the article. But for Duolingo's CEO, none of this matters because it's a PR stunt that either works or doesn't. And right now, it looks like it didn't work. But that's ok, because quantum is going to change the game.

Aurornis · 1d ago
Previous discussion: https://news.ycombinator.com/item?id=43827978

The leaked AI memo had phrases like “productivity expectations will rise” and off comments about how they now know that LLMs “work better with context”.

It felt like the Duolingo CEO saw the trend of companies embracing AI coding tools and tried to come up with a way of being the on of the most extreme thought leaders in going “AI first”, without really understanding anything beyond surface level.

landl0rd · 1d ago
For the most part consumers do stuff like this and then change their minds or forget about it. Boycotts like this rarely work. Don't overestimate the conscientiousness of the average consumer. Duolingo is still going to do this, and probably get worse, and users will continue to use it.
InTheArena · 1d ago
Anyone who doesn't think that AI is going to disrupt everything in software hasn't watched as software ate the rest of the world. this is the latest iteration.
przemub · 1d ago
People behave as if AI were going to eat the software. I, and many others, don’t believe that is going to happen.
BeetleB · 1d ago
I'm guessing you're a SW engineer.

It doesn't matter what you think. It matters what high level managers/CEOs think.

Thrymr · 23h ago
> I'm guessing you're a SW engineer.

> It doesn't matter what you think. It matters what high level managers/CEOs think.

In the short term, perhaps. In the longer term, it matters whether it actually works.

dghlsakjg · 1d ago
In the short term, maybe.

In the long term, actual results will tell us what parts of the process matter.

owebmaster · 1d ago
AI will change everything but the companies trying to adapt like Duolingo or Shopify are doing will become the new Yahoos and Nokias.
pessimizer · 1d ago
It seems like a combination of

1) extreme denial of the possibility of change anywhere ever (which is standard middle-class anxiety - your extremely specialized skills have been devalued, and now you're poor), and

2) cynicism is safe because most things fail. Cynicism is even safer when a bunch of people are trying to sell you something, because most of them are going to be con-men.

But I think the modern machine learning methods of the past few years are as important as the computer, and we're just starting the period between the computer and the transistor, during which time we're using vacuum tubes and giant iron rings to build them. When the AI-transistor comes along, it's going to be the engine of all human technological process for the next century.

edit: if there's anything that AI is going to be really, really good at, very soon, it's going to be teaching people languages. I don't have a problem with Duolingo going to AI; it wasn't exactly great before. It's just a brand and cartoons, not a method. Being that it wasn't great before, though, I have no idea what qualifies Duolingo to come up with language-teaching AI. I don't think gamification skills transfer.

If anything, they need to be furiously hiring extremely high level, extremely expensive AI people and second-language learning academics/linguists.

Duolingo lost its purpose as an app when it figured out that creating a translation army was pointless, and it lost most of its usefulness when it froze, then deleted the forums. Now it's just a cloud of IP. They might as well start selling a soda pop.

Apreche · 1d ago
> “I don’t know exactly what’s going to happen with AI, but I do know it’s going to fundamentally change the way we work, and we have to get ahead of it,” admits the man who just a few weeks ago crowed about how vital AI was to Duolingo’s business.

> “AI is creating uncertainty for all of us, and we can respond to this with fear or curiosity. I’ve always encouraged our team to embrace new technology (that’s why we originally built for mobile instead of desktop), and we are taking that same approach with AI. By understanding the capabilities and limitations of AI now, we can stay ahead of it and remain in control of our own product and our mission,” writes von Ahn.

We don’t know what is going to happen, but we can plainly see what has already happened. The overwhelming majority of it has been absolute garbage. We’re not responding with fear or curiosity. We are responding with disdain.

To be fair, language translation is one of the use cases that are an acceptable and legitimate use of LLMs, but they still are not all the way there yet. If I were Duolingo CEO, I would have people doing R&D with them, but I would not be using it at all in any way whatsoever on any production product. Publicly, in terms of marketing, I would shit all over them. I would make myself out to be the non-evil non-AI tech CEO. Even if the R&D is a success and I later have to eat crow, that’s fine. I’m a wealthy CEO, who cares?

As for me using Duolingo, I think I’m going to switch to live human tutoring over video and/or in-person.

vitro · 1d ago
I'll chip in with my shameless plug - Latudio [0]. A language learning app where all the content was written and audio recorded by real humans™.

We purposedly went that way, with no ads and a one-time payment option.

I feel that human touch is what makes our interactions special as everyone is different, unique, imperfect while being the same like everyone else, in a way...

Howewer as a relatively new and bootstrapped app in the market we have still some way to go. As a next step we are investigating how to add audiobooks and podcasts. Would someone be interested to cooperate?

To se what's inside: [1]

[0] https://www.latudio.com

[1] https://www.latudio.com/whats-inside

nickfromseattle · 9h ago
My conversations with non-tech friends and family indicates non-tech people don't like AI because of the perception that it will negatively impact their jobs / career, and ability to pay bills. This makes sense to me. 54% of Americans have below a 6th grade reading level, these folks will not be orchestrating AI agents, they will be replaced by AI agents.
bgwalter · 1d ago
It is astonishing that a CMU professor can sink so low. Then again, he also invented reCaptcha.

Of course, DuoLingo is superfluous. Watching movies in the target language with subtitles in you own language is more fun and has quicker results.

exogeny · 22h ago
It's embarrassing. It's not Richard Grenell bad, but it's close.
9cb14c1ec0 · 1d ago
Kind of funny to watch the crazy AI hype group-think that probably originates in the CEO group-chats gradually evaporate as reality hits that AI is a useful tool instead of a be-all, end-all.
username135 · 20h ago
The app has gone down hill but i still use it because i cant find any decent Irish programs elsewhere. I dont mind the gamification but can see why its annoying. Once I fond a suitable replacement, i will cancel my membership. I will say this, ive learned quite a lot of the language simply through the app. I am highly motivated though.
leoc · 1d ago
I've never had the pleasure of experiencing DuoLingo myself, but by all accounts it's an exceptionally time-inefficient way of learning a language. If the objective is to have fun playing a buzzy mobile game with the rest of the world then whatever, but if you actually want to make progress in a language you'd be much better advised to head over to something like Refold https://refold.la/ or Dreaming Spanish https://www.dreamingspanish.com/ . Even if you simply must have a phone app which does everything for you, you'd probably do better with something like Busuu https://www.busuu.com or Glossika https://ai.glossika.com/ .

So the AI furore is a bit ironic: people profess to hate "bullshit jobs", but if anything is a bullshit job it's probably providing the manpower for a language-learning app which doesn't actually teach languages effectively. Replacing mechanical-Turk slop with AI slop probably is a genuine productivity gain unleashed by AI here, yes? OTOH a drop in subscriber numbers and total user-hours is probably a good thing too, so don't let any of this put you off from giving up on DuoLingo.

Alex-Programs · 1d ago
The language-specific subreddits also have excellent advice.
leoc · 1d ago
The quality of advice on Reddit seems to be variable, unfortunately. Apparently https://www.reddit.com/r/LearnJapanese is full of people who've spent years doing Genki (https://genki3.japantimes.co.jp/en/ , probably an even bigger sinkhole for money, time and enthusiasm than DuoLingo) with little to show for it who are determined to drag everyone else into the same crab-bucket, for instance. OTOH https://www.reddit.com/r/latin/ used to be very helpful.
sushid · 18h ago
What do you recommend?
bayareapsycho · 1d ago
Their PE ratio is 256. What really matters is convincing wall street to keep funneling money into their company stock

So what he's doing makes a lot of sense. Have to keep the stock high and sell off before reality kicks in. All of this money floating around incentivizes this behavior

tonyhart7 · 18h ago
I think about this point, Company that stick to their human workflow would gain brand recognition from customer instead especially over service that selling service about human interaction (translation, language, communication etc)
NKosmatos · 1d ago
My favorite punch line from the post "...serves to highlight just how out of touch the wealthy are with regular people..."
djeastm · 1d ago
I learned a foreign language as an adult, but the way I did it was by being an Army linguist who spent a year and a half in full-time training with native speakers, plus multiple re-trainings for the next five years. I have no idea how people are learning a language using an app for a few minutes a day.
Barrin92 · 10h ago
> I have no idea how people are learning a language using an app for a few minutes a day

They don't but this is also not the point and seems to account for the frustrations expressed in the conversation. Before I decided to get serious about learning Japanese I spent a few months on Duolingo. It taught me hiragana, katakana, a few kanji, maybe 1k words but obviously I couldn't really speak Japanese. But I also didn't expect to, I looked at it as "it's better than wasting another 10 minutes on twitter". And for that it worked perfectly well, honestly better than I thought.

latenightcoding · 1d ago
It's crazy this app has barely changed in like a decade, they even went public but the learning experience is just worse
in_ab · 1d ago
I fear AI will lead to inevitable decline in software quality. A lot of companies are going to try to replace humans with AI. And if the end result doesn't elicit backlash, more will follow. It may not fly in some domains, but a lot of people are already used to using buggy software.
crakhamster01 · 15h ago
Is any of this pushback having a material impact on the company? It seems like their stock is still hovering around all-time highs.
ccppurcell · 1d ago
It is my informed opinion as an educator, most recently in English as a second language, and as a language learner that duolingo is at best woefully old fashioned and at worst completely broken, pedagogically speaking. It's high time the owl fell from its high perch.
pessimizer · 1d ago
> woefully old fashioned and at worst completely broken

This is the part that I'm shocked people don't notice. A young high school teacher who keeps up with the literature is going to be miles ahead of Duolingo pedagogically. One of the reasons I'm bullish on AI in language learning is that you could do fully-reactive, individualized TPRS* with AI. You could even simulate other students.

[*] https://en.wikipedia.org/wiki/TPR_Storytelling

j_timberlake · 1d ago
They don't have a moat. They could have built one by turning the app into an actual game. Casuals love farming games, give them a farm where the crops grow by learning new words. Too late now though.
einrealist · 1d ago
Good times for ex-contractors of Duolingo to have AI help them build a honest competitor app. Just watched a video about Sears today and it reminded me how fast top dogs can fail.
k__ · 1d ago
I switched to Busuu.

It's very similar to Duolingo, but quite cheaper and has videos and certificates.

leeoniya · 1d ago
well if it has certificates!

<take my money meme>

manquer · 1d ago
You joke, but certification is important for some jobs, university admissions and visa applications in many countries.

For example Cambridge has a big program for English which tons of universities in the english speaking world use for admissions of foreign students

I don’t know if Busuu certificates are accepted anywhere major yet but it is not a bad idea, not every major language has standardized tests and rating systems like CEFR, there is room for new players especially in non European languages

InTheArena · 1d ago
Given the typo at the very start of the article (maybe it's a .za thing?) "Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users." it's worth pointing out that Grammarly would have caught that.
brightbeige · 1d ago
Instil?

https://en.wiktionary.org/wiki/instil

> Australia, Ireland and UK standard spelling of instill.

(And presumably South Africa as well)

nchmy · 1d ago
Genuine question:

If Duolingo was being started today by a solo developer, and they essentially just created some sort of wrapper over [insert LLM] to be a language tutor, would there be outrage? I suspect not. So, this seems to be more about getting rid of workers than it is about AI.

Would people use it? Probably, and I think it would VERY well - at least in comparison to current options. ChatGPT is a fantastic Spanish tutor (though I'm largely self-taught, through immersion). So, something that actually has some sort of structured curriculum and the LLM assesses your progress, gives guidance, explains why things are the way they are and how they compare (eg particular verb tenses and conjugations, order of words/syntax etc...), could surely be enormously useful. It probably wouldnt even be that hard to open-source some system prompts for a curriculum...

lawrenceyan · 20h ago
As long as you recognize what Duolingo "actually is" you'll understand why it's worth what it is today.

Not everything is always surface level.

bonif · 1d ago
The Dildo of AI Rarely Arrives Lubed
ark296 · 1d ago
I'm kinda shocked by how people thought DuoLingo was ever going to be any different. They are a high-growth startup, through and through.

The founder gets on podcasts and extolls the virtues of relentless A/B tests. They very openly admit that their primary value add is gamification (otherwise people churn from language learning apps).

I suppose the lesson here is that the words you say to Silicon Valley types you want to impress are sometimes overheard by your core audience, who may not like your opinions.

jwilber · 1d ago
I’ve worked in AI for years (and still do!), but something about the callousness of his comments, the almost celebratory replacement of human labor, immediately made me delete Duolingo. I was a daily user and have switched over to Pimsleur.
techpineapple · 1d ago
It’s kind of interesting for the CEO to position DuoLingo this way, because without the human element, DuoLingo feels like exactly the kind of service to be disrupted by AI, which I guess is part of the reasons he’s trying to take the foot out of his own mouth.

But it does sort of highlight that I think sooner rather than later, human curation will be a selling point, once AI apps become more the norm.

charcircuit · 1d ago
If Duolingo doesn't disrupt themselves with AI someone else will. The strength of LLMs makes them now rival usefulness of SRS for language learning.

>human curation will be a selling point

Look at the success of TikTok. Automated recommendations enabled it to become one of the top apps in existence. There is not evidence that consumers care who curated the content. The quality of the recommendation is experimentally proven to be much much more important.

wjholden · 1d ago
Price point matters here. I keep getting ads for a competitor called Jumpspeak. They're very explicit that you're chatting with a bot, but their price is many times higher than Duolingo's subscription.
highstep · 23h ago
but Social media companies suppress human curation in favor of their algorithmic recommendations; while human curation doesn't scale as a business model, it still competes for attention—and is thus marginalized.
catigula · 1d ago
The CEO of my company is the same person.

Narcissism blinders on, "you can develop an entire application in minutes, we can fire our whole staff".

Doesn't realize that if this was true he'd be fired as well.

The entrepreneurial mind isn't responding well to the realities and risks of AI. It appears to be oil and water.

dinkumthinkum · 22h ago
Duolingo has seemed like a very sketchy app to me for a long time. I have used and recommended it when it first came out. However, when I used it more seriously, I realized he Duolingo is nearly pointless. It is pretty terrible way to fool yourself into thinking you are learning a language. It is at best a way to kind of get familiar with the language but it is not a primary or secondary resource, perhaps more of a fifth or sixth resource and only then more as a break. I think you can just spend a lot of time on Duolingo, which they want, accomplishes nothing at all other than accumulating their useless badges. If they want to go “AI first,” I invite to consider just shutting down their business altogether and tell people to just use ChatGPT for learning, or better yet, with their vision of the future, just tell people not yo bother learning another language at all.
jgalt212 · 1d ago
I was not surprised when Klarna or Shoppify made these inane AI uber alles type statements to placate the investor class. Having followed and envied Louis for quite some time, I did fee very disappointed when he jumped into the deep end of the AI pool without looking.
wilg · 1d ago
I recently started using Duolingo and it seems pretty good.
zzzeek · 1d ago
im re-visiting learning Spanish in my spare time and am working with Babbel, LingoDeer and a pretty good independent site morpheem (https://morpheem.org/) that has the heaviest use of AI of all three. I didn't even consider duolingo as LingoDeer is generally better in the "cutesy gamified language learning" space.
sandinmyjoints · 1d ago
Curious if you have tried (or heard of) spanishdictionary.com? I work on it, and our users seem to like it and find it effective. The name is a bit misleading—started out as a dictionary but now has a full curriculum up through a couple years of college Spanish. We don’t really do any paid marketing (or any other kind for that matter) so I’m always curious about whether people have heard of it.
hbn · 3h ago
I use spanishdictionary.com (both the app and website) all the time for when I forget a word or conjugation, I really like it for that. The fact that when I type in a word in either language and hit enter, it goes straight to the page for the definition and translation to the other language is great UX (i.e. not dumping me to a search results screen, or making me toggle between languages)

I think it got me to try out a lesson a while back but it felt kinda half-baked and I never continued further.

My biggest issue with the site/app is the constant splash-screens/pop-up modals that take over the app/website to try and get me to upgrade. I get you guys want to funnel people towards the subscription, but being nagged daily when I'm just trying to look up a word is not making me more likely to bite.

Zmajche · 1d ago
Someone mentioned on r/DuoLingo so I installed in order to try it. My biggest problem with it was the UI and lack of options to configure it. I would really like options to make fonts and buttons bigger. Altough I changed phone font size in order to use app, small height of buttons on the bottom are really getting on my nerves.
sandinmyjoints · 4h ago
I'll pass this along! Since you mentioned installing, I'm assuming this was an app, not web. Android or iOS?
zzzeek · 23h ago
I will try it. From my other comments you can gather I'm a sad lifelong monolinguist despite having a terrific Spanish foundation in middle school, and I can hardly imagine ever being conversational. But it's only been a week
bfrog · 20h ago
so preoccupied with whether they could, they didn't stop to think if they should

Dr Ian Malcolm was spot on except it wasn’t Dinosaurs that turned out to be the idiotic creation instead it’s massively wasteful chatbots

colordrops · 1d ago
Duolingo has gone to such shit after they've removed humanistic feature in the app such as the question discussion board and avatar photos. It's so dry and mechanistic now. It's ironic as the whole purpose of language learning is human connection.
claytongulick · 1d ago
It feels to me like business culture is on the peak "hill of stupidity" of the Dunning-Kruger effect.

Collectively, businesses haven't yet realized what many developers have - the significant hidden costs with AI coding.

We went through this with offshoring as well.

zombiwoof · 1d ago
Welcome to the Scam Altman future hellscape
827a · 1d ago
To be frank, their curriculum (IME) is so bad already that even if implementing more AI could only maintain continuity of quality (it can't, it'll be worse), they're still a doomed company. AI might help them make more languages available; or it could help them design deeper & longer courses. But neither of those things remotely capture Duolingo's problem; their problem is that a ton of their courses suck, from day 1. They teach the wrong things, in the wrong way, there's no logic in the order of why words and concepts are taught in the way they are, there's no attempt at understanding why someone is learning the language and catering courses to their needs, they constantly teach incorrect translations or use really bad AI voice-overs which don't capture native accents, and they don't actually correct problems when they're reported.

Duolingo is, in my mind, the categorical example of a tech company. Think about what it means to say "we're an AI first company". Who is the audience of a statement like that? Who reads that and thinks "heck yeah"? Its not customers; customers, at best, don't care, but at worst have had so many negative experiences with AI that it reflects very poorly. Its not employees; Luis von Ahn is digging a grave while saying "no we're not going to kill you, we're just killing the contractors". The answer is: Its a statement for Duolingo's real customers, not their users, but the US Financial Markets.

retnuhllort · 1d ago
Can someone explain the point of this article?

How does any of this matter unless 1. customers stop using this app or 2. all employees quit. Neither one is happening, especially the one where customers leave, because customers are not using this app as a form of charity to fund salaries of contractors.

lazide · 1d ago
A lot of customers left.

And, typically CEO’s say things like this to try to scare/get leverage on employees.

retnuhllort · 1d ago
Like at least 500? I'm sure that will hurt.
minimaxir · 1d ago
Enough that the CEO had to do damage control, which is the absolute last resort for a PR disaster.
retnuhllort · 23h ago
All ceos constantly do pr, and respond to media coverage. This is literally another just another day.
lazide · 14h ago
Sure, and X nee Twitter is just doing better and better.
watwut · 1d ago
I genuinely doubt so. The app did not changed at all. And more importantly, they experiment with limiting free users more - meaning they can afford loosing users.

Duolingo was also growing - both in terms of earnings and number of employees. They can afford some looses.

BoorishBears · 1d ago
Not buying a lot of them left over this.

The reaction to their AI announcement doesn't feel organic at all with oceans and oceans of content creators flooding feeds with samesy half-deprecating bashes of them using AI.

I think for every person who genuinely was put off, even more either didn't care, or were using ChatGPT for language learning and would try it to see what they mean by an AI-first approach.

-

And for anyone who thinks they'd never take that kind of bad publicity on purpose: this is the brand that "killed" their beloved mascot a few months ago and similarly managed to saturate multiple channels with creators bashing them for that.

This is straight out of the "stop hiring humans" playbook.

sandspar · 1d ago
There's a group of news readers who dislike CEO's and dislike AI. Many of these people have also heard of Duolingo. "CEO of [company you've heard of] makes an AI mistake" is a surefire way to get clicks.
zugi · 1d ago
That seems about right. Hacker News was once a more reasonable alternative to reddit, but these days sometimes it's reasonable, and sometimes it displays the same hive-mind reactions, depending on the thread.

The app is absolutely gamified, but I've never paid them a dollar, waste about 1.5 minutes a day ignoring ads, and in exchange for nothing I get moderately useful foreign language learning. The gamification keeps me at it, where past study approaches eventually petered out.

The use of AI in this and other tools is inevitable. The CEO certainly oversold it in his initial announcement, but the weird reaction of people stopping using the app because Due Lingo is going "AI first" seems inconsistent. Are people going to stop using Google, Meta, Microsoft, Amazon, and Nvidia because they're all-in on AI too?

regularjack · 1d ago
It is not at all surprising to me that humans care about other humans. Only a minority of humans are sociopaths, fortunately.
sandspar · 22h ago
Note that this reasonable comment about HackerNews groupthink has been downvoted to grey.