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VPNSecure deactivated all lifetime subscribers

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VPNSecure deactivated all lifetime subscribers

9 vmrocha 5 5/2/2025, 2:32:18 AM

I just got an email from VPNSecure saying that my account was deactivated (not that it will be). They (I don't know who) bought the company, but the previous owner didn't disclose the number of subscribers that were not paying for the service.

Here is a screenshot of the email:

https://postimg.cc/2b6krMjM

Comments (5)

Terr_ · 9h ago

> Two years ago, in May 2023, our team acquired VPN Secure, including the technology, domain, and customer database -- but not the liabilities.

This is one of those things that might not be outright impossible or illegal, but still elicits an instinctive "wait WTF how is that fair" reaction.

So who does have the liabilities, if "lifetime" subscribers want a refund?

codingdave · 3h ago

This is definitely a question for the lawyers. But to my eyes, that email is highly defensive. My guess is they are trying to talk people out of making a stink about this.

IANAL, so my take on this is amateurish at best, but when you buy a company you take over all their contracts, not just the ones you like. Whenever these lifetime accounts signed up, whatever terms of the account existed at the time still are valid.

So Id ask OP - do you have any of the original info from when you signed up? Any terms/conditions about the account? If you do, that would help clarify the situation.

WalterGR · 9h ago

I'm almost positive that unless some other organization acquired the liabilities, then it just plain “doesn’t work that way.”

Terr_ · 8h ago

IANAL but only exception I can think of involves certain bankruptcy proceedings, where the government decides that it's in the greater-good to void the liabilities.

deadbolt · 8h ago

This seems like an issue between the company who bought the business and the original owners.

The original owners not disclosing their lifetime users shouldn't be your problem.

The new owner should seek legal action against the other company.

I'm not a lawyer, but this seems ridiculous.

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