Cloudflare confirms downtime on August 23rd, silently posts it on status page

Cloudflare's discord bot posted this yesterday at 8:45 PM UTC, so it was published around that time: https://discord.com/channels/595317990191398933/895794943182909470/1410726965710688367

I experienced these issues on August 23rd, and my website didn't just have "elevated latency".

There were a lot of timeouts where pages did not load at all, or loaded partially, including cached resources that did not hit the origin.

Lately Cloudflare has been having issues where they regularly route a significant portion of US traffic over to data centers further away (usually the EU).

They've confirmed that this is happening because their US data centers can't take the load, but their EU ones cannot either. Anyone on an Enterprise plan is prioritized, so it's much less likely to happen to them.

Sometimes when this happens, there's elevated latency again, which results in timeouts, even for cached resources.

Downtime happens, so I can understand that.

But that's only been confirmed on their Discord when people complained about it -- otherwise it's nowhere to be seen, and you wouldn't know that Cloudflare is working on fixing it unless you went to their Discord either.

To top things off, they silently post about downtime that affects a lot of people on their status page, yet they make a whole blog post about downtime that happened on August 21st: https://blog.cloudflare.com/cloudflare-incident-on-august-21-2025/

There's a glaring lack of consistency about what they will or won't post about.

I'm not saying that this downtime or latency issues deserves a whole blog post.

But surely there's better ways to communicate that than Discord, unless you're just trying to hide it.

Companies lie on their status pages all the time, so I'm not surprised about this. But Cloudflare tries to maintain an image of transparency about downtime or other issues, and people often commend them for doing detailed blog posts about it.

This is the complete opposite of being transparent.

I suspect they don't care just because a lot of the impact is on non-enterprise customers, but that's a pretty horrible way to run a company.