Gandi March 9, 2025 incident postmortem

37 wilsonfiifi 43 5/5/2025, 11:10:58 AM news.gandi.net ↗

Comments (43)

thegeekpirate · 2h ago
https://tld-list.com is the the place to go when needing a domain (although it seems they're having some site issues at the moment).
workfromspace · 1h ago
The last good thing Gandi did for me is to convince (more like force) me to migrate to Fastmail. I wish I've done that before.
jsheard · 4h ago
Does anyone here even use Gandi anymore since they got acquired and hiked their prices to the moon? They want $40/year for a .com now, it's absurd.
ziml77 · 3h ago
Is price the only negative about them? I know the sentiment around Gandi here is negative, but the one time I needed to handle a domain issue recently they were super quick on the support. The problem was even my fault for messing up the ID info I'd provided (requirement of the registry for that TLD), but they got me back up and running 20 minutes after I sent their legal team the corrected info.

No comments yet

avsm · 3h ago
I use Gandi for dozens of domains. This incident aside, they've been reliable and undramatic, and I don't mind paying a small premium for something as important as DNS.

Has anyone else been impacted by the sale of Gandi to Your.Online [1]? I hadn't even noticed this until the post above, but it at least looks like the acquirer is still a European company.

[1] https://your.online/press-release/

ademarre · 2h ago
Gandi was sold to a private equity firm in a leveraged buyout in 2019 [0,1]. Nothing good has happened with Gandi since.

[0] https://www.crunchbase.com/acquisition/montefiore-investment...

[1] https://news.gandi.net/en/2019/02/futureofgandi-the-adventur...

tobltobs · 3h ago
I wouldn't mind a "small premium", but 300% price increase is robbery. Can't imagine that this kind of greed doesn't affect their quality of service.
jsheard · 3h ago
To add insult to injury they also killed the free mailboxes they used to bundle with domains as standard, so customers who used that feature had to start paying a huge premium for the domain itself and pay even more on top of that to retain access to their email.
maeln · 2h ago
And their mailbox offering is also overpriced. 5.99€/month (and it use to be pricier! they recently decreased the price) for 10Go and very basic email features. Fastmail is 5€ for 60Go, masked email, and a few other things (not in the EU tho).
genewitch · 1h ago
I used to pay $5/yr for fastmail but that plan is now $15/yr, but I only get 0.5GB of storage.

So it's like $1.05/month!

kemotep · 51m ago
I pay $5 a month (50 a year technically) for fastmail and get a 50 gb mailbox and 10 gb cloud storage. How old is your account?
sombragris · 2h ago
I am transferring all my domains away from them. This is too much of a hike.
rom16384 · 1h ago
What registar do you recommend? I used Gandi because it was a no-nonsense registar, even if a bit more expensive.
sombragris · 24m ago
I'm using now a Tucows reseller via eNom.com. So far, it's good although it does not accept my preferred credit card; I had to resort to my debit card for payment (same operator, same issuer bank; go figure). Gandi did not have that kind of issues but then, a 300% price hike certainly made me run from them.
homebrewer · 1h ago
Cloudflare sells domains at cost, if you can stomach them.
arcanemachiner · 1h ago
Porkbun is cheap as well, and has the bonus feature of not being Cloudflare.
pengaru · 1h ago
I've been happy with https://www.dynadot.com/ lately
a2tech · 2h ago
Their web interface is extremely unreliable. Pretty much every time I need to renew or checkout, the web site doesn't work. I have to try over multiple days before I get through the process fully. If you try to contact support, it'll take a few days and you get the worst kind of form responses.

This has reminded me to start migrating domains away, so the timing is good.

keehun · 3h ago
What does Gandi provide wrt DNS that is worth a premium? What do they offer that at-cost domain registrations & free DNS management from Cloudflare do not?
Forbo · 3h ago
One could argue the polish of their UI/UX is worth it, but not to me. I moved to Porkbun and found the difference a bit frustrating when trying to migrate from Gandi, but that was one time pain.

No comments yet

sampullman · 4h ago
There aren't many registrars that support one of the TLDs I use, but I've moved everything else.
paulv · 2h ago
We use them for a few dozen domains. DNS only, though, and they are all set to auto-renew.

I basically only have to interact with them when we need to make DNS changes. The web UI seems fine, especially in the advanced view, but our biggest zones are managed through opentofu, so I can see how changing a large zone would be frustrating.

shinryuu · 4h ago
Just transferred away the other day.
insane_dreamer · 1h ago
Used them for years with zero issues--I'm happy with the stability (though I wasn't aware they'd been bought out or raised their prices).
kettleballroll · 3h ago
What alternative can you recommend?
jsheard · 3h ago
Porkbun is a solid all-rounder. Cloudflare sells domains at cost so they're slightly cheaper than Porkbun, but the catch is that you're forced to use CFs nameservers so YMMV depending on whether you want that flexibility.
Sanzig · 3h ago
For Canadians trying to avoid US registrars - grape.ca. They've been in business since '99, I think they were one of the first CIRA accredited registrars for .ca domains.
nicoburns · 3h ago
Namecheap are reliable and well-priced
someotherperson · 1h ago
But their ethics are rock bottom. So maybe use of the many competitors mentioned here instead of giving money to this outfit.
nicoburns · 46m ago
Do you have more information on this? First I've heard of this.
sillysaurusx · 51m ago
Any proof? Or… anything?
srhngpr · 53m ago
Piggybacking on this comment, what about alternatives for good/basic shared hosting? (i.e., PHP, MySQL, etc.) I've got a few WP sites that I maintain where I need keep something reliable, secure/trusted, and relatively low-cost.
VWWHFSfQ · 3h ago
I've been using Tucows/Hover since forever. never even a single problem
SG- · 3h ago
Faaak · 2h ago
infomaniak: swiss & cheap
gpjt · 3h ago
Another one leaving for Porkbun here.
kgwxd · 3h ago
I was just about to grab a few domains so, of course, my previous go-to has since turned to poop. Are there any good registrars left and, if so, who?
wyan · 15m ago
OVH is pretty fairly priced, includes the DNS zones, and is EU based
noinsight · 2h ago
Amazon/AWS Registrar. They're a reseller for Gandi, but of course everything is managed through AWS and the pricing is at-cost instead of the rip-off that Gandi is now.
internetter · 3h ago
Cloudflare (at cost), or porkbun