Ask HN: Dealing with SPAM emails after you unsubscribed?
7 magnetic 18 4/10/2025, 4:07:45 PM
I unsubscribed from a marketing email list over a month ago. This is from a large pharmacy chain in the US that I suspect I got enrolled into during a medication purchase.
I keep receiving marketing emails from them, and when I click "unsubscribe", the backend keeps telling me "There are no email subscriptions associated with *@*". That means it did take into account my unsubscribe request the first time around, as it doesn't find me in the DB.
So their DB doesn't have me in there, but I still get emails.
I understand the challenges of distributed systems, eventual consistency, etc... and so it appears the entity sending the email is using an "old" DB with my email address in it, that isn't sync'd yet with my removal update, but after waiting for over a month, I'm beginning to think this will never stop.
How would you deal with that?
Or, if when I click the unsubscribe link, I am prompted to log in to an account which I never created, using a password that I do not have --
Then, with apologies to Francis Ford Coppola, my reaction is to mark as spam with extreme prejudice.
Even if you don't use gmail, you can still apply the general strategy: https://blog.leftium.com/2023/11/automatic-inbox-cleanup-wit...
While the rules could automatically delete/mark the emails as read, I just tag them with labels and "skip" the inbox so I don't get an email notification.
I can mark all of them as read with a single keystroke after skimming the subject lines for anything important/interesting.
1. Start marking them as spam, to train my email provider that this sender is to be treated as such (correctly).
2. Set up filters to automatically archive/mark-as-read those emails.
3. If I was having a particularly slow week with nothing else to do, start finding the emails of engineers & managers at various responsible entities, and making it their problem every time an email comes in.
I could just block them silently, but reject notifications add to their spam score on email provider level and may help them reconsider their approach.
Curiously, one spammer rotated over 10 similar domains in a span of 6 months as I kept blocking them. Assuming their spam software did it automatically.
[1] - https://www.spamcop.net/
I've been very tempted to look up the email for their legal department and send them an explanation of how they are in violation of the CAN-SPAM law.
On Gmail I would just flag it as spam and go on with my day.
I still need transactional emails to go through, unless I change pharmacies, which isn't impossible to do, but has downsides that may be more painful than having to "Mark As Spam" a couple of times a week.