Monster Cables picked the wrong guy to threaten (2008)

565 wallflower 198 3/22/2025, 12:30:37 AM oncontracts.com ↗

Comments (198)

jaredandrews · 39d ago
I had no idea Monster sold anything other than over priced guitar cables... About 15 yeard ago, I knew a guy who exclusively bought Monster... well he had two of them, one from the guitar to the pedal board and another from the board to the amp.

But it wasn't because of their alleged improved sound quality or whatever, it was because they had a lifetime warranty. Dude had bought two monster 1/4inch cables and gotten them replaced "for free" like 5 times.

From what I can tell they got rid of the lifetime warranty around 2018 and have mostly transitioned to licensing their name.

kimixa · 39d ago
We used them at a student union for a similar reason - lots of students thinking they're a rock star swinging mics around and stuff meant we ended up with a lot of damage. Though IMHO the monster cables didn't actually take the damage any better than real "professional-tier" brands, that "no questions" replacement policy was used heavily by us.
alexjplant · 38d ago
> Dude had bought two monster 1/4inch cables and gotten them replaced "for free" like 5 times.

Every time I've had a cable fail it was at one of the solder joints on the connector. Stripping it down and re-soldering takes a few minutes, sure, but it saves you from having to drive to a music shop or pay for shipping. For this reason I try to only buy cables that are built to let you do this instead of ones with closed, molded ends.

kulahan · 38d ago
Back before monoprice was bought by a Chinese company, I had one of their HDMI cables, and yeah - the connector just slipped right off. Buncha thin gold wires sticking out.

I contacted them. They asked for a photo, which I was able to text them directly from my phone (very advanced for 2009). He looked at it, said it was their fault, and to toss it. Another was shipped to me.

I have a Logitech mouse that’s double clicking. One of the 10 (!!!) steps I was supposed to do before they’d accept that it’s broken was to go to a website and click 100 (!!!!!) times.

I sincerely miss the companies that were totally dedicated to customer service.

nnf · 38d ago
I have this problem with my Logitech mice too. They work great for two or three years, and then they start registering about one in every 50 clicks or so as double clicks, with the frequency slowly increasing to maybe 1 in 10.
neycoda · 37d ago
That might just be dust gathering or humidity/temperature weathering. I've fixed most degraded mice by cleaning them, and there's different sprays/lubes you can get that will not only help the hardware but the electrical responsiveness and accuracy.
Our_Benefactors · 38d ago
That and the infinite-scroll wheel bearing fails. I’ve probably gone through 5-10 g502 mice in the past decade. I usually buy them 2-3 at a time when they are on sale.
yummypaint · 37d ago
Sounds like it's working out for them
Our_Benefactors · 36d ago
Yes, unfortunately there are no other mice that have the infinite scroll wheel and I’ve come to love it for office work.

They’re generally pretty good about warrantying them, but life is short so I don't always bother.

kulahan · 36d ago
That stupid scroll wheel is so great I hate it. I also can’t give it up. Sometimes I want smooth, sometimes I don’t.
zelon88 · 36d ago
As an IT professional; It's not even worth my time to substantiate those claims. The user gets a new mouse and I record it as a ticket. I've never had to "cut anyone off" from issuing new equipment, but if there's ever a problematic user I'll have a record of their equipment issues on file.
deepsun · 38d ago
Sounds like all electronics shops got bought by a Chinese company (Newegg is another example). Are there any left? BestBuy maybe?
kulahan · 37d ago
I’m fortunate enough to live near a Microcenter. Highly recommend them. They do have an online store as well.
paradox460 · 38d ago
Jameco?
wlonkly · 37d ago
"Ok, I clicked 100 times, but I just did it with the mouse pointer on my desktop."

"Did I stutter?"

callc · 38d ago
> go to a website and click 100 (!!!!!) times.

Captchas are craaaaazy nowadays

/s

bayindirh · 39d ago
I hove some Monster cables around, and I bought them knowing that their claims are bogus, but the things are built like a tank.

None of them have broken or developed faulty connections over the years, and that's worth it the price difference in my opinion. In my case, for a couple of them, the price difference was nil, because the store was selling them at a 50% discount to just get them out of their premises.

neuralRiot · 36d ago
Switchcraft + Belden or Canare and you’ll have cables to pass to your grandchildren.
brendoelfrendo · 39d ago
I definitely got upsold on a Monster cable when I bought my first guitar on the back of that lifetime warranty. Joke's on me, I guess; the cable is almost 20 years old and still working, never had to use the warranty even once. I need to take worse care of my things.
intrasight · 39d ago
My bass cable is a Monster Cable and is ~45 years old. Bought it when I was 15.
metalman · 39d ago
Guitar cable?, ya...noooo cordless my droogys prolly cheaper too did a custom stealth mod to one guitar where the transmitter, plugs into 1/4 jack,under the back cover nice thing is that its possible to turn an amp up to face peeling loudness, and step back, and not get hurt, got to watch for things vibrating off of shelves though and are you kidding me?, I know that as a guitarer there are cumulative cognitive effects, but when a fucking speaker cable outfit starts suing people, something has definitly gone off the rails but oh ya, there are people in jail for "cheating" on video games, but somehow there are government weed stores tone is in the hands
bayindirh · 39d ago
I prefer a cable in my active bass, because it's one less set of batteries to think about, and that guy has a pretty hot output. Analog distortion is way better than the sounds you get when you saturate a digital signal path, heh.
Frederation · 38d ago
Some dressing to go with that salad, man?
metalman · 37d ago
shredding some words, but maybe I should join the chorus and try a little echo ;) mang
ericwood · 39d ago
I've had a 20' monster cable for at least 15 years now that is showing no signs of slowing down, even after a period of regular practice/shows. If only I was actually able to cash in on the warranty! Other cables from reputable brands haven't lasted this long in less demanding conditions.
Cornbilly · 39d ago
A few of my friends did the same. They could easily run to Guitar Center and swap broken cables before a gig. That could easily be worth the added cost.
devilbunny · 38d ago
It’s why Snap-On sells so many tools. They will send someone to you with the new tool if one breaks.
sandworm101 · 38d ago
This is why pro gear doesnt come with a replacement warranty. The seconds/minutes spent finding and swapping a cable during a live show far exceeds any concept of replacement costs. Multiply any failure rate by the hundreds or even thousands of cables at a modern concert and any failure rate is unacceptable. If you care, buy good parts and build the cables yourself by hand. That is the only way to be sure it was done right.
MisterTea · 38d ago
> I had no idea Monster sold anything other than over priced guitar cables...

Basically, someone asked themselves "how do I port the audiophile scam to the home entertainment space?" And monster cables was born.

When Monster first came out it became a meme.

Their advertisement was laughable and remember joking with tech savvy friends about how all wire was vastly inferior to the alien technology monster used in their oxygen free high purity copper that "allows more music to flow" (actual quote from their shitty packaging.) They sold cables for everything AV and then invaded the musician space with their trash.

Overly aggressive salesmen in electronics stores would push them on every sale. It was tiring. Buying a little TV for the kitchen? "Dont forget the monster HDMI cable and monster coax cable to hook up the cable box! oh and the monster surge strip that purifies the electron essence before the harmonic protuberances make it into your music!" Sure thing chief, lemme spend a hundred bucks on five bucks worth of cable. No wonder they turned into a meme and a lot of people hated them. But there's always a sucker who loves showing off his $80 cables to another sucker.

Internal server error